Workmanship Warranty
Workmanship Warranty | Storm Damage Restoration | Roofing | Halls
When fierce Tennessee weather batters your roof, HEP Home Services is ready to put things right—fast. Our certified roofers live and work right here in Halls, so we understand the unique wind, hail, and driving rain that tear at shingles and flashing. Every repair or replacement comes with HEP’s industry-leading workmanship warranty, giving you years of worry-free protection long after the last nail is set. From the first inspection to the final clean-up, we treat your home as if it were our own.
Choose HEP for storm damage restoration and you’ll get transparent estimates, help navigating insurance claims, and constant photo updates so you can watch your roof come back to life in real time. We work around your schedule, leave zero mess behind, and back every job with small-town pride and big-company resources. When the next storm rolls through Halls, you’ll rest easy knowing your roof—and your warranty—were built to weather it.
FAQs
What does your workmanship warranty cover for storm-damage roof repairs?
Our workmanship warranty guarantees that all labor associated with your storm-damage restoration—tear-off, decking preparation, flashing, shingle installation, ventilation upgrades, and final sealing—will be free from installation defects. If a leak, blow-off, or any performance issue arises because our crew did not install something correctly, we will repair the affected area at no cost to you for the entire warranty period.
How long is the workmanship warranty valid, and is it transferable if I sell my home?
For projects completed in Halls, our standard workmanship warranty is 10 years from the date of final inspection. If you sell your home within that period, the warranty automatically transfers once to the next property owner, giving buyers added confidence and protecting your investment’s value.
How do you determine whether my roof qualifies for storm-damage restoration under the workmanship warranty?
Before work begins, we document the storm damage with photos, moisture-meter readings, and a written scope of repairs. After completion, we perform a final quality inspection and issue a Certificate of Completion that lists every warrantied task. Any issue that can be traced back to these documented repairs is covered. Problems caused by new weather events, material failure, or unauthorized alterations are outside the workmanship warranty’s scope but may be covered by your insurance or the manufacturer’s material warranty.
What is the process for filing a workmanship warranty claim if I notice a problem?
1. Call or email our warranty desk with your project number or address. 2. We will schedule an on-site inspection within 72 hours (24 hours for active leaks). 3. Our technician will assess whether the problem is workmanship-related and provide a written report. 4. If the issue is covered, we will complete repairs within 10 business days or sooner for emergencies—at no charge. 5. You receive a follow-up confirmation and an updated warranty log reflecting the service visit.
How does the workmanship warranty interact with the manufacturer’s material warranty and my homeowners insurance?
Think of it as a three-layer safety net. The manufacturer covers problems like shingle defects, our workmanship warranty covers installation errors, and your homeowners insurance handles future storm events. If an issue arises, we help you determine which policy applies and can coordinate with insurers or manufacturers to streamline the resolution.
What areas in and around Halls do you service for storm damage restoration?
Our workmanship warranty applies to all roofs we install or repair within a 40-mile radius of Halls, including Gates, Ripley, Dyersburg, Covington, and the surrounding rural communities. If you are unsure whether your property falls within our service area, just give us a call—we are happy to confirm and schedule a free inspection.