Storm-restoration Specialists
Storm-restoration Specialists | Storm Damage Restoration | Roofing | Guild
When high winds, pounding hail, or driving rain leave your roof bruised and leaking, HEP’s storm-restoration specialists leap into action. We arrive fast, photograph and tarp the damage, and work directly with your insurance adjuster so you don’t have to navigate the red tape alone. From shingles and flashing to gutters and ventilation, every component is inspected, documented, and rebuilt with premium materials that stand up to Tennessee’s toughest weather.
Our crews combine decades of roofing expertise with the latest tools—drones for detailed assessments, infrared scanners for hidden moisture, and Class-4 impact-rated shingles for maximum resilience. The result is comprehensive storm damage restoration that protects your home, your budget, and your peace of mind. Call HEP today, and put the storm behind you for good.
FAQs
How do I know if my roof has storm damage?
Common indicators include missing or lifted shingles, dents in metal flashing or gutters, granules collecting in downspouts, water stains on interior ceilings, and visible punctures or tears in roofing membranes. After high winds, hail, or heavy rain, schedule a professional inspection—even if damage is not obvious—because some issues (like small punctures) can lead to leaks weeks or months later.
What should I do immediately after a storm to protect my property?
First, ensure everyone’s safety and avoid climbing onto the roof yourself. Photograph visible exterior damage from the ground, cover interior belongings that might be exposed, and call our 24⁄7 emergency line. We can dispatch a crew to install temporary tarps or board-ups to prevent further water intrusion until permanent repairs are performed.
How does the insurance claims process work for storm-related roof damage?
1. Contact your insurance carrier and open a claim. 2. Schedule our free inspection; we document all damage with photos, measurements, and a written report. 3. We meet your adjuster on-site to ensure nothing is missed and to agree on the scope of work. 4. After the claim is approved, we review the insurer’s estimate with you, confirm materials, and set a project date. 5. We complete the restoration, then send final invoices and completion documents to your carrier so you receive any remaining depreciation or supplemental payments.
Can you match my existing roofing materials and color during restoration?
Yes. We work with every major shingle, metal, and low-slope membrane manufacturer, and we maintain regional supplier relationships to source discontinued or special-order products whenever possible. If an exact match is unavailable, we present close alternatives, provide sample boards for approval, and can upgrade sections of the roof to create a blended, aesthetically pleasing finish.
How long does a typical storm-damage roof restoration take?
The on-site roofing work for an average single-family home usually takes one to three days. Larger or more complex roofs, extensive decking replacement, or specialty materials (tile, slate, standing-seam metal) can extend the timeline to a week or more. Permitting, special-order materials, or weather interruptions may also affect the schedule, but we keep you informed at every stage.
Why should I choose a specialized storm-restoration contractor instead of a general roofer?
Storm-restoration specialists understand both construction and the insurance claims process. We’re trained to identify wind and hail patterns, code-required upgrades, and hidden moisture damage that general roofers can overlook. We also provide emergency response, detailed claim documentation, and advocate on your behalf to ensure the insurance carrier funds all necessary repairs, not just the obvious ones.