Certified Roofing Team

HEP RoofingCertified Roofing Team

Certified Roofing Team | Storm Damage Restoration | Roofing | Guild

When high winds, hail, and driving rain rip through your roof, you need more than a patch-up—you need HEP’s certified roofing team standing by with true storm damage restoration expertise. Our local pros arrive fast, document every shingle and seam, and give you a clear plan of action so you never feel left in the dark. We’re trained to spot hidden moisture intrusion and structural issues that many contractors miss, protecting your home from costly surprises down the road.

From emergency tarping to final shingle, we handle the entire process with precision craftsmanship and transparent communication. We’ll even liaise with your insurance adjuster, providing detailed reports and photos to streamline your claim and maximize coverage. Most important, we back our work with industry-leading warranties and the friendly, do-whatever-it-takes attitude you expect from HEP. When storms strike, let us restore your roof—and your peace of mind.

FAQs

How quickly can your certified roofing team respond to storm damage in Guild?

We operate a 24/7 emergency line and can typically have a project manager on-site within 2–4 hours of your call. Fast response is crucial to prevent water infiltration and additional structural damage, so our trucks are stocked with tarps, plywood and temporary repair materials to secure your home immediately.

Are you licensed, insured, and manufacturer-certified to perform storm damage roof repairs?

Yes. Our company holds a valid Guild Roofing Contractor License, carries $2 million in general liability insurance, and maintains full workers’ compensation coverage. In addition, our installers are certified by GAF, Owens Corning™ and CertainTeed, allowing us to offer enhanced manufacturer warranties that non-certified contractors cannot provide.

Will you help me file an insurance claim for storm damage?

Absolutely. Our in-house claims specialists walk you through every step—documenting the damage with photos and drone footage, meeting the adjuster on-site, and providing the detailed scope of work insurers require. Over 80 % of our storm restoration projects in Guild are approved on the first submission because we know exactly what local carriers expect.

How long does a typical storm damage roof replacement take from start to finish?

After insurance approval, most single-family asphalt shingle roofs in Guild are fully replaced in 1–2 days. Tile, metal, or steep-slope systems may take 3–5 days. We schedule material delivery the day before the crew arrives, use catch-all netting to protect landscaping, and perform a stringent clean-up with magnetic rollers so you’re never left with stray nails.

What signs should I look for after a hail or wind event before calling you?

Common indicators include lifted or missing shingles, granule loss that exposes the shingle mat, dents in metal flashing, cracked tiles, water stains on ceilings, and excessive shingle debris in gutters or the yard. Even if damage isn’t obvious from the ground, unseen punctures or separations can void your warranty and lead to leaks, so a professional inspection is always recommended.

What warranties do you provide on storm damage restorations?

Every project comes with two layers of protection: (1) a 10-year workmanship warranty covering installation errors, transferable if you sell your home, and (2) the manufacturer’s product warranty—up to 50 years on shingles and a 15-year wind damage guarantee when we install the full certified system. Should any issue arise, you deal directly with us; we’ll coordinate with the manufacturer on your behalf.

HEP Roofing
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(423) 228-7848