Certified Technicians
Certified Technicians | Roof Repair | Roofing | Guild
When a sudden storm or years of wear leave your shingles curling, leaking, or missing altogether, HEP’s certified technicians bring fast, dependable solutions right to your doorstep. We combine decades of hands-on experience with ongoing factory training, so every nail, flashing, and seal meets the highest industry standards. From the first inspection to the final cleanup, you’ll get clear communication, honest pricing, and workmanship backed by robust warranties—because peace of mind should be part of every roof repair.
Homeowners in Guild count on us for more than technical skill; they rely on our genuine respect for their time, property, and budget. We arrive when we say we will, document each step with photos, and leave your yard spotless. Whether you have a small, isolated leak or widespread storm damage, our team tailors a solution that extends the life of your roof and enhances curb appeal, all while treating your home as if it were our own.
FAQs
What types of roof repair services do your certified technicians offer in Guild?
Our team handles every common and complex roofing issue, including leak detection and sealing, broken or missing slate/tile replacement, storm and wind damage repairs, lead flashing repairs, chimney repointing, flat-roof membrane patching, gutter and fascia fixes, and scheduled maintenance to extend the roof’s lifespan.
How can I tell if my roof needs repairing rather than full replacement?
Look for warning signs such as water stains on ceilings, damp loft insulation, missing or curling shingles/tiles, granule loss in gutters, sagging roof lines, or unexpectedly high energy bills. If damage is confined to one area or covers less than about 25 % of the surface, a repair is usually sufficient. Our technicians provide a free, no-obligation inspection and will advise honestly whether targeted repairs or full replacement is the most cost-effective solution.
Are your technicians fully certified, licensed, and insured?
Yes. All technicians hold NVQ Level 2 or Level 3 roofing qualifications, are CITB health-and-safety tested, and maintain manufacturer-specific certifications for products we install. We also carry £5 million public liability insurance and employer’s liability coverage, so you’re completely protected throughout the project.
How long does a typical roof repair take?
Minor fixes such as replacing a handful of tiles or resealing flashing can usually be completed in half a day. Medium-sized repairs, including section re-tiling or membrane patching, take 1–2 days. More extensive structural work may run 3–4 days. We provide a written schedule before work starts and keep you updated if weather delays occur.
What materials do you use for repairs, and do they come with warranties?
We match existing coverings wherever possible, sourcing premium clay, concrete, or natural slate tiles, high-performance fiberglass (GRP) or EPDM membranes for flat roofs, and code-compliant lead or zinc flashing. All materials meet BS 5534 standards and come with manufacturer warranties ranging from 10 to 25 years. Our workmanship is additionally guaranteed for 5 years.
Can you help with insurance claims for storm or accidental damage?
Absolutely. We provide a detailed inspection report, photographs, and a transparent quotation formatted to insurer requirements. We’re happy to liaise directly with your loss adjuster, answer technical questions, and schedule repairs as soon as approval is granted, ensuring you receive the full entitlement under your policy.