Iron-clad Warranties
Iron-clad Warranties | Roofing | Gruetli-Laager
When storms roll off the Cumberland Plateau, homeowners in Gruetli-Laager need more than shingles—they need absolute confidence. HEP’s iron-clad warranties lock in that confidence by covering every facet of your roofing project, from the first nail to the final inspection. Because we back both materials and craftsmanship, you won’t find yourself caught between a manufacturer and a contractor if an issue ever arises; you’ll just call HEP and we’ll make it right, period.
Our team lives and works in the same valley you do, so we design roofing systems that stand up to Tennessee’s sweltering summers, sudden downpours, and winter freeze-thaws. Pair that proven performance with transparent warranty terms and friendly, small-town service, and you’ll understand why Gruetli-Laager residents have trusted HEP for decades. Ready to put a lifetime of peace of mind over your head? We’re only a phone call away.
FAQs
What exactly does your Iron-Clad Roofing Warranty cover in Gruetli-Laager?
Our Iron-Clad Warranty provides dual protection: (1) a manufacturer’s materials warranty that guarantees shingles, underlayment, flashing, and other system components against factory defects, and (2) our own 10-year workmanship warranty that covers leaks or performance issues caused by installation errors. Together, they ensure that both product integrity and labor quality are protected for the life of the agreement.
How long does the Iron-Clad Warranty remain in force?
The materials portion is backed by the shingle manufacturer for up to 50 years on architectural shingles and lifetime on premium lines. Our workmanship coverage is valid for 10 full years from the installation date. If any workmanship-related leak occurs during that period, we repair it at no cost, including any interior damage proven to be a direct result of the roof failure.
Is the warranty transferable if I sell my Gruetli-Laager home?
Yes. You may transfer both the manufacturer’s and our workmanship warranties one time within the first 10 years. To complete the transfer, notify us in writing within 60 days of the home sale and pay the $150 transfer processing fee. The new owner then enjoys the remaining balance of the warranty terms.
What maintenance is required to keep my warranty valid?
Basic roof care such as annual visual inspections, prompt removal of debris, and clearing gutters is all that’s needed. You must also address storm or tree damage as soon as it is discovered, and avoid unauthorized roof alterations (e.g., satellite dish installations) without prior approval. Save your inspection records; they may be requested if a claim is filed.
How do I file a claim under the Iron-Clad Warranty?
Call our local Gruetli-Laager office at (931) 555-0123 or submit the online claim form within 30 days of noticing an issue. We schedule an on-site inspection within 3 business days, document the problem, and file any necessary paperwork with the shingle manufacturer. Most claims are approved and repairs completed within two weeks.
Does the warranty cover storm damage common to Grundy County weather?
The workmanship portion covers leaks caused by installation issues even if they appear after a storm. However, damage from hail, high winds above the shingle’s rated limit, falling limbs, or other acts of nature is considered “outside impact” and falls under your homeowners insurance. We will gladly help you document damage and work with your insurer to streamline the claim process.