Workmanship Warranty
Workmanship Warranty | Siding Solutions | Roofing | Gruetli-Laager
When fierce mountain winds or pelting Tennessee rain try to compromise your home, HEP’s skilled crews in Gruetli-Laager step up with proven roofing expertise and reliable siding solutions. Every shingle, seam, and panel is installed with the confidence that only a lifetime workmanship warranty can inspire—because we believe peace of mind should be as rock-solid as your new exterior. From precision roof replacements to energy-saving vinyl or fiber-cement siding, our craftsmen treat each project like it’s their own home, using premium materials and meticulous attention to detail.
Choosing HEP means choosing a partner who shows up on time, communicates clearly, and stands behind every nail long after the job is done. Whether you’re chasing curb-appeal upgrades or safeguarding the family heirlooms beneath your roof, our local team delivers results that handle Appalachian weather and win neighborhood compliments. Discover how effortless exterior care can be when quality workmanship and hometown service meet.
FAQs
What does your workmanship warranty cover for roofing and siding projects in Gruetli-Laager?
Our workmanship warranty guarantees that every aspect of the installation—flashing, fasteners, underlayment, shingle or panel layout, trim work, and sealing—has been completed to both manufacturer specifications and local Gruetli-Laager building codes. If a leak, loose panel, premature siding buckling, or any other problem is traced back to improper installation rather than product failure or storm damage, we will repair or replace the affected area at no cost to you.
How long does the workmanship warranty last, and when does it begin?
Your coverage begins the day we finish your roof or siding installation and issue the final invoice. It extends for 10 full years on roofing labor and 5 years on siding labor—well beyond the industry standard for our region. During that period we will supply all labor, replacement materials, and disposal fees required to correct workmanship-related defects.
How is the workmanship warranty different from the manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the shingles, metal panels, or vinyl/ fiber-cement siding themselves (for example, premature granule loss or color fading). A workmanship warranty, on the other hand, protects you from installation mistakes—incorrect nail placement, improper ventilation, inadequate flashing, and so on. When you choose us, you get the strength of both warranties: the manufacturer backs the products, and we back the craftsmanship that ties everything together.
What should I do if I notice a problem that might be covered under the workmanship warranty?
Simply call our Gruetli-Laager office or submit a warranty request through our website. We will schedule a free on-site inspection within 2 business days. If we confirm the issue is workmanship-related, you’ll receive a written repair plan and timeline; most fixes are completed within a week, weather permitting. There is no service charge or deductible—our labor and any replacement materials are 100 % covered.
Is the workmanship warranty transferable if I sell my home?
Yes. The warranty can be transferred once within the 10-year (roof) or 5-year (siding) term at no additional cost. All you need to do is notify us in writing within 60 days of closing and provide the new owner’s contact information. A transferable warranty can add real resale value, giving buyers peace of mind about the integrity of the roof and exterior cladding.
Are there maintenance requirements or exclusions that could void the warranty?
Routine homeowner maintenance—such as keeping gutters clear, trimming overhanging branches, and preventing ice dams—is expected. Damage from acts of nature (hail, tornadoes, earthquakes), alterations performed by another contractor, or failure to correct unrelated structural issues (rotted decking, settling walls) is excluded. As long as the roof and siding are used as intended and inspected annually, your workmanship warranty remains fully in force.