Quick Leak Repair
Quick Leak Repair | Roofing | Greenback
When a sudden storm sends water dripping through your ceiling, you don’t have days to wait—you need skilled hands on your roof right now. HEP’s quick leak repair team arrives in Greenback with trucks stocked for same-day fixes: precision-matched shingles, high-grade sealants, and infrared moisture scanners that find hidden trouble fast. We patch, seal, and reinforce in one visit, stopping damage before it spreads to insulation, drywall, or treasured keepsakes.
Customers call us the “no-panic pros” because we treat every leak like an emergency, yet leave your property cleaner than we found it. Backed by decades of roofing experience and a local reputation for straight talk, we explain exactly what failed, why it happened, and how to prevent a repeat—no upsell, just honest solutions. When minutes matter in Greenback, trust HEP to put the roof back over your head and the worry behind you.
FAQs
How fast can you respond to a roof-leak emergency in Greenback?
Because we keep a dedicated crew on 24/7 standby for Greenback and the surrounding Loudon/Blount County area, we can usually be on-site within 60–90 minutes of your call. During severe weather events response times may stretch slightly, but we always give you an accurate ETA and keep you updated en route.
What counts as a “quick leak repair,” and what does the service include?
Our quick-repair service is designed to stop active water intrusion immediately and stabilize the damaged section of your roof. It typically involves: a full inspection, removal of wet debris, emergency tarping or shrink-wrapping, replacement of missing shingles or flashing, sealing of minor holes or nail pops, and a moisture check in the attic. If we discover structural issues that require a larger project, we provide a written estimate before any additional work begins.
Will a temporary tarp really protect my home until a permanent fix is scheduled?
Yes—when installed correctly. We use 8- to 10-mil woven polyethylene tarps secured with furring strips and exterior-grade fasteners, then seal the edges with butyl tape. This system is rated to withstand wind gusts up to 70 mph for several weeks, giving you a waterproof barrier until materials and weather conditions allow for a permanent repair.
Can you work directly with my insurance company on a leak claim?
Absolutely. We document all storm or impact damage with time-stamped photos, complete the standard insurance scope sheet (Xactimate format), and meet the adjuster on-site if requested. Most carriers covering Greenback—State Farm, Farm Bureau, Travelers, etc.—accept our documentation, helping you avoid delays and out-of-pocket surprises.
How do you find hidden leaks that aren’t obvious from the roof surface?
Our technicians use a three-step diagnostic process: 1) thermal imaging to spot temperature differences caused by wet insulation, 2) moisture-meter readings on decking and rafters, and 3) controlled water tracing if necessary. This non-invasive approach lets us pinpoint the leak path and repair only the affected area, saving you time and money.
What should I do inside my house while waiting for the repair crew?
Move valuables, electronics, and furniture away from the drip zone; place a bucket under the leak; and pierce sagging ceiling drywall with a screwdriver to release pooled water safely. Shut off electricity to any wet ceiling fixtures, and turn on a fan or dehumidifier if you have one. These steps minimize interior damage until our technicians arrive.