- HEP Roofing
- No-obligation Inspection

No-obligation Inspection
No-obligation Inspection | Roof Replacement | Roofing | Greenback
When Greenback homeowners spot missing shingles, curling edges, or mysterious ceiling stains, they call HEP for a no-obligation inspection that costs nothing but delivers priceless peace of mind. Our certified roofing pros arrive on time, climb the ladder, and document every valley, vent, and flashing with photos you can actually understand. You’ll receive an honest, pressure-free assessment—no scare tactics, no surprise fees—just straight talk from neighbors who live and work right here in Tennessee.
If your roof has simply aged out or suffered storm damage beyond repair, we’ll outline a clear path to roof replacement using top-tier materials engineered for East Tennessee’s sun, rain, and wind. From filing insurance claims to rolling out the last shingle, HEP’s crew keeps you informed, your yard tidy, and your family protected under a roof built to last. Schedule your free inspection today and see why Greenback trusts HEP to raise the standard—one roof at a time.
FAQs
What is included in your no-obligation roof inspection for Greenback homeowners?
Our inspector will come to your property at a time that works for you, climb onto the roof, and examine shingles, flashing, ventilation, decking, gutters, and attic conditions. We document any storm, hail, or age-related damage with photos and written notes, then review our findings with you in plain language. You receive a written report and recommendations—repair, maintenance, or full replacement—without any cost or commitment to hire us.
How can I tell whether I need a full roof replacement instead of just repairs?
Several factors determine this decision. If more than 25–30 % of shingles are damaged or curling, leaks keep recurring in multiple areas, the roof is 15–20 years old (for asphalt) or past its material warranty, or decking shows rot, a replacement is often more cost-effective than piecemeal fixes. During your inspection we measure moisture levels, check attic insulation and ventilation, and evaluate structural integrity to give you an honest, data-backed recommendation.
How long does a typical roof replacement take in the Greenback area?
Most single-family asphalt shingle roofs (2,000–3,000 sq ft) are removed and replaced in one to two days, weather permitting. Metal, synthetic, or complex roofs with multiple facets may require three to four days. We schedule work around Greenback’s forecast to avoid rain delays, bring a trained crew sized for your project, and perform a thorough daily cleanup so your property stays safe and usable throughout the process.
What roofing materials do you offer and which perform best in Greenback’s climate?
We install architectural asphalt shingles, standing-seam metal, designer composite, and energy-efficient cool-roof systems. Asphalt architectural shingles remain the most popular for affordability and a 30-year warranty. Metal roofs last 50 + years, reflect heat, and resist hail, making them ideal for Tennessee’s hot summers and occasional storms. Synthetic slate or shake gives premium curb appeal with high wind ratings. During your consultation we compare costs, lifespans, energy savings, and available colors to help you choose the best fit for your budget and the local weather.
Will my homeowner’s insurance cover the cost of roof replacement?
Insurance generally pays only when damage is sudden and accidental—such as wind, hail, or fallen tree limbs—not for age-related wear. If storm damage is present, we document it with photos and exact measurements, help you file the claim, and meet with the adjuster on-site to ensure nothing is overlooked. You are responsible for your deductible; the insurer covers approved replacement costs beyond that. If the roof is simply worn out from age, insurance typically will not contribute.
Do you offer financing or payment plans for roof replacement projects?
Yes. We partner with trusted lenders to provide low-interest loans, 12- to 18-month same-as-cash options, and extended terms up to 144 months for qualified homeowners. Approval decisions are quick—usually within minutes—and require minimal paperwork. We also accept major credit cards and can stage work in phases when appropriate. Our goal is to make necessary roof work affordable without sacrificing quality or delaying needed protection for your home.