Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Graysville
Graysville homeowners choose HEP because our industry-leading warranties back every inch of our metal roofing with rock-solid protection. We combine premium panels, expert installation, and a heritage of craftsmanship so you can enjoy decades of confidence—even through Tennessee’s toughest weather. From the day your roof is installed, you gain peace of mind knowing your investment is protected by coverage that outperforms the national average and is fully transferable if you ever decide to sell.
Our warranty packages deliver more than a promise; they deliver measurable value. Enjoy up to 50 years of material protection, lifetime workmanship coverage, and corrosion resistance guaranteed not to crack, peel, or fade. Energy-saving coatings lower utility bills, while routine inspections keep your metal roofing performing like new. When you’re ready for a roof that lasts as long as the memories made beneath it, HEP is ready to raise the standard.
FAQs
What types of warranties do you provide with a new metal roof in Graysville?
Every full metal roof replacement we perform in Graysville comes with two layers of protection: (1) a lifetime, transferable workmanship warranty backed by our company, and (2) the manufacturer’s limited lifetime material warranty, which covers rust-through, coating failure, and structural integrity for up to 50 years depending on the panel profile you choose.
How long is the warranty coverage for the metal roofing panels themselves?
Our primary panel lines—26-gauge standing seam, Tuff-Rib, and stone-coated steel—carry a manufacturer’s limited lifetime warranty that is prorated after 40–50 years. In practical terms, homeowners in Graysville can expect at least 40 years of non-prorated coverage against defects such as perforation, excessive fade, and chalking, followed by prorated coverage for the remaining life of the roof.
What is included in your workmanship warranty?
Our workmanship warranty covers any installation-related defect—improper fastener spacing, flashing errors, misaligned panels, sealant failures, or leak points—that could lead to water intrusion or premature roof failure. If we determine the issue results from our labor, we repair it at no cost to you for as long as you own your home—and the warranty is fully transferable once within 10 years of installation.
Are the metal roofing warranties transferable if I sell my home?
Yes. Both the manufacturer’s material warranty and our workmanship warranty can be transferred one time to a subsequent homeowner. To transfer, you or the buyer simply complete the warranty transfer form and submit it within 60 days of closing. This adds resale value by giving the new owner written assurance the roof will stay protected.
What maintenance is required to keep the warranty valid?
Metal roofing is low-maintenance, but warranties require periodic care: (1) visually inspect the roof and gutters each spring and fall, (2) clear debris that may trap moisture, (3) avoid walking on panels except for necessary service, and (4) hire a qualified professional if you need penetrations for satellite dishes or HVAC lines. Keep records of inspections or service calls; they may be requested for any future claim.
How do I file a warranty claim if I experience a problem with my metal roof?
Contact our Graysville office by phone or through the online warranty portal within 30 days of noticing the issue. We will schedule an on-site inspection, document the problem, and determine whether it’s covered by workmanship or material warranty. If it’s a workmanship issue, we fix it right away. If it’s a manufacturer defect, we handle the paperwork and coordinate replacement materials so you have a single point of contact throughout the process.