- HEP Roofing
- Written Workmanship Warranty

Written Workmanship Warranty
Written Workmanship Warranty | Gutter Replacements | Roofing | Graysville
When strong Graysville storms test the limits of your roof and drainage system, HEP is ready with certified crews and a written workmanship warranty that adds real peace of mind. Our specialists arrive on-site with precision tools, decades of combined experience, and a commitment to treat your home as if it were their own. From the first inspection to the final cleanup, every shingle we nail and every downspout we secure is backed by a clear, easily transferable warranty, so you know help is only a phone call away if anything isn’t perfect.
Whether you’re upgrading aging fascia or scheduling full gutter replacements, you’ll notice the HEP difference in the details—laser-straight hangers, seamless aluminum runs, and color-matched trim that complements your roofline. We coordinate roof repairs and water-management upgrades in one cohesive project, minimizing disruption and eliminating the blame game between contractors. Protect your foundation, preserve your landscaping, and boost curb appeal, all while enjoying Graysville’s most trusted warranty coverage. HEP does the job right the first time, and we put it in writing.
FAQs
What does your written workmanship warranty cover for roof and gutter replacements in Graysville?
Our written workmanship warranty covers all labor‐related aspects of your new roof and gutter system in Graysville. This includes proper installation of shingles, flashing, underlayment, hangers, downspouts, and any custom metal work. If a leak, sag, or water-flow issue occurs because our team did not install something correctly, we will repair or replace the affected materials at no cost to you for the duration of the warranty period.
How long is the workmanship warranty valid after my roof and gutter replacement?
For residential projects in Graysville, the workmanship warranty lasts 10 years from the date of final inspection. Commercial projects receive a 5-year workmanship warranty. Material warranties supplied by the manufacturer often extend beyond this period, but workmanship issues are fully covered by us for the stated terms.
Does the warranty transfer if I sell my home in Graysville?
Yes. The workmanship warranty is transferable one time within the first five years. To transfer, notify us in writing within 30 days of closing, and provide the new owner’s contact information. We will then issue an updated warranty certificate to the buyer, giving them the remaining coverage.
What situations are not covered by the workmanship warranty?
Damage caused by severe weather (e.g., hailstorms, tornadoes), falling trees, improper maintenance, foot traffic, or any alterations done by another contractor are excluded. Normal wear of materials over time is addressed by manufacturer warranties, but workmanship coverage specifically excludes issues unrelated to our installation practices.
How do I request service if I believe there’s a workmanship issue?
Call our Graysville office at (205) 555-0147 or submit a service request through our website. We’ll schedule an on-site inspection within 3 business days. If the issue is workmanship-related, repairs are performed within 10 business days or sooner, depending on weather and material availability.
Do I need to pay any fees or deductibles when filing a workmanship claim?
No. There are no service fees, trip charges, or deductibles associated with a valid workmanship claim. As long as the problem results from our installation and occurs within the warranty period, all corrective labor and associated materials are provided at no cost to you.