Emergency Support
Emergency Support | Siding Solutions | Roofing | Grandview
When a sudden storm rips through Grandview, you don’t have time to hunt for separate crews to cover every exterior repair. HEP arrives ready for anything—tarping wind-blown shingles, sealing compromised decking, and replacing damaged flashing before the next cloud gathers. Our certified pros work sunrise to starlight, documenting every step for your insurance claim while treating your home with the same care we give our own.
Once the roof is stabilized, we pivot to precision siding solutions that restore curb appeal and fortress-level protection in one seamless process. Choose from impact-resistant vinyl, fiber-cement, or engineered wood, each installed with meticulous attention to moisture barriers and thermal efficiency. From the first emergency call to the final cleanup, HEP keeps Grandview families safe, dry, and proud of the place they call home.
FAQs
What types of roofing or siding emergencies do you handle in Grandview?
Our emergency team is equipped to address storm, wind, and hail damage; sudden roof leaks; torn or detached siding panels; fallen tree impacts; and any structural compromise that threatens the safety or weather-tightness of your property. We service asphalt shingles, metal roofs, flat roofing systems, vinyl, fiber-cement, and wood siding.
How quickly can your crew arrive after I call for emergency support?
We operate 24/7 and maintain on-call crews within Grandview. In most situations we can be on-site within 60–90 minutes of your call. During city-wide weather events we triage by severity, but every customer receives a firm ETA and regular status updates.
What should I do while waiting for your technicians to arrive?
If water is entering the home, place buckets or tarps to limit interior damage and turn off electricity in affected areas if it is safe to do so. Avoid climbing onto the roof or attempting major temporary repairs yourself—this can be dangerous and may void insurance coverage. Photograph visible damage from the ground; these images can help with your claim later.
Do you work with insurance companies on storm-damage claims?
Yes. Our inspectors document all damage with photos, written reports, and drone imagery when needed. We meet adjusters on-site, provide itemized repair estimates that follow industry-standard pricing (Xactimate), and help you navigate paperwork so you receive the full benefit you’re entitled to under your policy.
Can you provide temporary protection the same day?
Absolutely. On arrival we install tarps, emergency shrink-wrap, or plywood board-ups to stop water intrusion and secure loose siding. These measures are designed to withstand multiple days of bad weather until permanent repairs or replacements can be scheduled.
How are emergency repair costs calculated, and do you offer financing?
Initial emergency services (inspection, temporary tarp or board-up) are billed at a flat rate plus materials. Permanent roof or siding repairs are quoted after the full assessment and can often be covered by insurance. For out-of-pocket expenses we offer 0% interest financing for up to 12 months and accept all major credit cards.