Certified Roofing Specialists
Certified Roofing Specialists | Roofing | Gatlinburg
Nestled at the entrance to the Smokies, HEP’s certified specialists bring Gatlinburg homeowners true peace of mind with meticulous roofing craftsmanship. We know how swiftly mountain storms can roll in, so every shingle, flashing, and vent is installed to withstand heavy wind, driving rain, and the occasional blanket of snow. Our team is factory-trained, fully licensed, and backed by decades of local experience, ensuring your roof looks stunning while protecting what matters most.
From complimentary inspections and detailed estimates to emergency leak repairs and full replacements, we make the entire process transparent and hassle-free. You’ll receive clear communication, honest pricing, and industry-leading warranties—all delivered with the neighborly service Gatlinburg has trusted for years. When you’re ready for a roof that stands strong against every forecast, call HEP and let our certified specialists handle the roofing so you can enjoy mountain living without a worry.
FAQs
Are your roofing specialists in Gatlinburg licensed, insured, and factory-certified?
Yes. Every crew member who works on your roof is a Tennessee-licensed contractor, carries full general liability and workers’ compensation insurance, and has completed manufacturer certification programs with GAF, CertainTeed, and Owens Corning. These credentials allow us to register extended system warranties that non-certified roofers cannot offer and ensure you are fully protected if an accident occurs on site.
What types of roofing systems do you repair or install in Gatlinburg?
Our team services virtually every residential and light-commercial roofing system used in Sevier County, including architectural asphalt shingles, standing-seam and exposed-fastener metal roofs, cedar shakes, synthetic slate, and low-slope membranes such as TPO and EPDM. We also install accessories like ice-and-water shield, custom flashings, ridge vents, skylights, and gutter systems to give you a complete, code-compliant roofing package.
How does Gatlinburg’s mountain weather affect my roof, and what can you do to protect it?
Roofs in the Smokies face large temperature swings, high UV exposure at altitude, heavy rain, snowfall, and gusty winds funneled through the valleys. We combat these stresses by specifying Class 4 impact-resistant shingles or 24-gauge metal panels, installing enhanced ridge and eave ventilation to prevent ice dams, using stainless steel fasteners that resist corrosion, and adding snow guards where needed. During inspections we pay special attention to valleys, chimney flashings, and ridge caps—the areas most commonly damaged by wind-driven rain and ice.
Do you offer free roof inspections and estimates in Gatlinburg?
Absolutely. One of our certified inspectors will visit your property, photograph the roof with a drone (when safe), document any problem areas, and provide a detailed written estimate—at no cost and with no obligation. We explain material options, show sample boards, and answer code or warranty questions so you can make a fully informed decision.
How long does a typical roof replacement take, and will you handle local permits?
Most single-family asphalt shingle roofs in Gatlinburg are completed in one to two days, while metal or specialty systems may take three to five days depending on complexity and weather. We pull all required permits with the City of Gatlinburg or Sevier County, arrange dumpster placement, protect landscaping, perform daily clean-ups with magnetic nail rollers, and schedule the final inspection so you never have to deal with paperwork or code officials.
Will my homeowner’s insurance cover storm damage, and can you help with the claim?
Coverage varies by policy, but wind, hail, and fallen-tree impacts are typically insured perils. If you suspect storm damage, call us first. We document the roof with photos and a written report formatted for insurers, meet the adjuster on site to point out hidden damage, and review the scope they approve to ensure nothing is overlooked. We also provide supplement documentation for code-required upgrades and can perform the repair or full replacement for the insurance payout plus your deductible.