Impact-rated Products
Impact-rated Products | Storm Damage Restoration | Roofing | Gatlinburg
When Gatlinburg’s mountain skies turn fierce, homeowners trust HEP to protect what matters most. Our team arrives fast, equipped with impact-rated shingles, metal panels, and underlayment engineered to defy hail, high winds, and pounding rain. We don’t just patch holes; we rebuild resilience—inspecting every square foot, documenting damage for your insurer, and guiding you step-by-step through the storm damage restoration process so you can focus on getting life back to normal.
From the first tarp to the final cleanup, you’ll notice the HEP difference: certified roofers, locally sourced materials when possible, and warranties that actually mean something. Whether your cabin sits on a steep hillside or your downtown business needs to stay open, we tailor solutions that match Gatlinburg’s unique climate and architecture, delivering craftsmanship that stands up to the next storm and the one after that.
FAQs
What are impact-rated roofing products and why are they recommended for Gatlinburg homes?
Impact-rated roofing materials—such as UL 2218 Class 3 or Class 4 asphalt shingles, metal panels, or synthetic slate—are engineered to resist damage from hail, falling branches, and wind-driven debris. Gatlinburg’s location near the Smokies exposes roofs to sudden mountain storms, high winds, and occasional large hail. Choosing these stronger products reduces the likelihood of shingle bruising, granule loss, or punctures, extending roof life and lowering long-term repair costs.
How do impact-rated shingles protect against hail and wind-driven storm damage?
Impact-rated shingles use thicker mats, rubberized asphalt blends, and reinforced backings that absorb and disperse the energy of hailstones or flying debris. Their interlocking edges and enhanced sealant strips create a tighter bond that resists 130-mph wind uplift—a key benefit during Gatlinburg’s seasonal thunderstorms. Because they are less likely to crack or lose granules, these shingles maintain their waterproof barrier even after severe weather events.
Will installing impact-rated roofing products lower my homeowners insurance premiums in Gatlinburg?
Many insurers in Tennessee offer discounts—often 5–20 percent—when a roof carries a UL 2218 Class 3 or 4 impact rating. After we complete your installation, we supply the certification paperwork your carrier needs to apply any available credits. Savings vary by insurer, so we recommend calling your agent in advance to confirm the exact discount and any documentation requirements.
Can you assist with my storm-damage insurance claim?
Yes. We start with a free, no-obligation inspection and photo report that documents hail hits, wind creasing, or penetration points. Our licensed adjuster meets with your insurance adjuster on-site to ensure all damage is acknowledged and code-required upgrades—such as ice-and-water shield or drip edge—are included. We then manage paperwork, schedule the build, and bill the carrier directly for covered items, so you only pay your deductible and any elective upgrades.
How fast can you respond if my roof is damaged during a storm?
We maintain a 24/7 emergency line for Gatlinburg and surrounding Sevier County. A crew can typically arrive within 2–4 hours to tarp exposed areas, remove loose shingles, and secure any hazardous debris. Permanent restoration is usually scheduled within 5–10 business days, pending insurance approval and material availability, but we prioritize severely compromised roofs sooner to prevent interior water damage.
What is the typical storm-damage restoration process and timeline when using impact-rated materials?
1) Free inspection and estimate (same or next day). 2) Insurance adjustment and claim approval (3–7 days on average). 3) Material order and delivery of impact-rated shingles or panels (2–3 days). 4) Tear-off and deck repair (1 day for most homes). 5) Installation of underlayment, ice-and-water shield, and impact-rated roofing system (1–2 days, weather permitting). 6) Final cleanup, magnetic nail sweep, and company + homeowner walk-through. 7) Submission of impact-rating certificate and warranty registration (within a week). Most Gatlinburg residences are fully restored in under two weeks from claim approval, and you receive a 30- to 50-year manufacturer warranty plus our 10-year workmanship guarantee.