- HEP Roofing
- Repair Plan

Repair Plan
Repair Plan | Roof Repair | Roofing | Gatlinburg
Nestled against the backdrop of the Great Smoky Mountains, Gatlinburg’s roofs take a beating from high winds, heavy rains, and winter ice. HEP’s Repair Plan delivers peace of mind by putting experienced, factory-trained professionals on call for fast, dependable roof repair before small leaks turn into costly interior damage. One quick call activates priority scheduling, thorough inspections, and honest recommendations tailored to the unique challenges of mountain weather.
Members of the Repair Plan enjoy discounted labor, 24/7 emergency response, and annual maintenance visits that extend roof life and protect property value. Whether you need a shingle replaced after a summer storm or a full flashing reset to stop chronic drips, our team brings the right materials, clear communication, and a satisfaction guarantee to every roof repair in Gatlinburg. Reach out today and let HEP keep your home covered—literally and figuratively—for seasons to come.
FAQs
What kinds of roof problems can your Gatlinburg team repair?
Our certified technicians handle everything from minor shingle blow-offs and flashing separations to major storm, hail, and fallen-tree damage. We service asphalt shingles, metal panels, cedar shakes, and flat membrane roofs, so nearly any residential or light-commercial roofing system in Gatlinburg can be restored to full performance.
How fast can you arrive if I have an emergency roof leak?
Because Gatlinburg weather can change quickly, we keep an on-call crew available 24/7. In most cases we can be on site within 2–4 hours of your call, temporarily tarp the affected area to halt interior damage, and return during daylight for a permanent repair.
Will you work with my homeowner’s insurance on storm-related repairs?
Yes. We photograph all damage, create a written assessment, and submit it directly to your insurer. Our project managers meet adjusters on site to make sure nothing is overlooked, then provide the detailed invoicing your carrier needs for timely reimbursement.
What is included in your Roof Repair Plan and how much does it cost?
The plan begins with a free on-roof inspection. If repairs are needed, we give you a fixed-price proposal that covers labor, materials, debris disposal, and a post-repair quality check. Most standard repairs range from $350–$1,200, but you’ll know the exact cost before work starts—no hidden fees.
Are you licensed and insured to perform roof repairs in Tennessee?
Absolutely. We hold a Tennessee contractor’s license (#012345), carry $2 million in general liability coverage, and maintain workers’ compensation insurance for every crew member. Proof of insurance and licenses are available upon request.
Will repairing my roof extend its life, or should I replace it instead?
A well-executed repair can add 5–10 years of service life to a roof that is otherwise sound. During our inspection we check decking integrity, ventilation, and overall shingle condition. If more than 30% of the surface is compromised or the roof is nearing the end of its manufacturer’s warranty, we’ll recommend replacement; otherwise, a targeted repair is usually the most cost-effective choice.