Certified Crews
Certified Crews | Roofing Done Right | Roofing | Friendsville
HEP’s certified crews have been protecting Friendsville homes for decades, bringing unmatched skill, courteous service, and true local pride to every shingle they set. When you invite our team onto your roof, you get more than workers with hammers—you get factory-trained professionals who know the region’s weather patterns, building codes, and design preferences inside out. From the first inspection to the final nail, we keep you informed, on budget, and confident that this is roofing done right.
We insist on industry-leading materials, meticulous installation, and rigorous post-project clean-up so your property looks better than we found it. Extended warranties back our craftsmanship, emergency crews stand ready 24/7, and flexible financing lets you tackle repairs or replacements without delay. Whether you’re replacing an aging roof, repairing storm damage, or upgrading for curb appeal, HEP delivers the kind of trusted quality that keeps Friendsville families dry, safe, and smiling for years to come.
FAQs
1. What does it mean that your crews are “certified,” and how does that benefit me?
Every installer we send to your home has completed factory-authorized training for the specific roofing systems we install. Certification covers proper fastening patterns, ventilation requirements, flashing techniques, and current safety regulations. Because manufacturers recognize our crews as certified, you receive a roof that meets or exceeds warranty specifications, fewer workmanship issues, and access to enhanced warranty options that un-certified roofers cannot offer.
2. Are you licensed and insured to work in Friendsville, and do you handle the permits?
Yes. We carry a current Tennessee contractor’s license, $2 million in general liability insurance, and full workers’ compensation coverage for every crew member. Copies of all certificates are available upon request. For replacements or major repairs inside Friendsville city limits, we apply for and post the required building permit, schedule any mandated inspections, and include the fees in your written proposal so there are no surprise costs.
3. What roofing materials do you specialize in, and which ones perform best in Friendsville’s climate?
We install architectural asphalt shingles, standing-seam and exposed-fastener metal, designer composite shingles, and TPO or EPDM for low-slope sections. For most single-family homes in Friendsville, architectural shingles rated for 130 mph winds offer the best balance of value and storm protection. Metal roofing is ideal when energy efficiency, low maintenance, and a 50-year lifespan are priorities. During your inspection, we explain the pros and cons of each option based on your budget, roof pitch, and neighborhood covenants.
4. How long will my roof replacement take, and what should I expect during the project?
A typical 2,000-sq-ft shingle roof is completed in one to two days, weather permitting. Larger or specialty roofs may require three to five days. We schedule material delivery the afternoon before work starts, protect landscaping with tarps and plywood, and perform a magnetic nail sweep each evening. A dedicated project manager remains onsite to answer questions, document progress photos, and ensure the final cleanup meets our “leave-no-trace” standard.
5. What warranties and post-installation inspections do you provide?
All full replacements include a non-prorated manufacturer materials warranty of 30 to 50 years plus our 10-year transferable workmanship warranty. Because of our certified status, we can register extended coverage that protects against both material defects and labor costs for up to 25 years. We conduct a final walk-through with you, issue a detailed completion packet, and schedule a complimentary attic and roof check-up after the first year to confirm the system is performing as designed.
6. How do I schedule a free roof inspection or request an estimate?
Call our Friendsville office at (865) 555-ROOF, use the “Request Quote” form on our website, or message us on Facebook. We can typically visit your property within 48 hours. The inspection takes 30–45 minutes, and you receive a written report with photos and a firm price—no high-pressure sales tactics. If insurance is involved, we meet your adjuster onsite to ensure all storm-related damage is documented properly.