Certified Roofing Team
Certified Roofing Team | Roofing | Fountain City
When rain batters the historic homes of Fountain City or the summer sun blazes across new builds, HEP’s certified team is ready with expert roofing solutions that last. Our factory-trained professionals pair premium materials with meticulous craftsmanship, ensuring every shingle, seam, and flashing detail protects your investment and elevates curb appeal. From rapid leak repairs to full replacements, we make the entire process transparent and stress-free, backed by honest estimates and industry-leading warranties.
Neighbors trust us because we show up on time, communicate clearly, and treat every roof as if it shelters our own families. Whether you’re restoring a century-old cottage or topping off a modern addition, discover why Fountain City turns to HEP for roofing that stands strong season after season—then schedule your free inspection to see the difference for yourself.
FAQs
Are your roofing professionals fully licensed and certified to work in Fountain City?
Yes. Every roofer on our team holds a Tennessee state roofing license, has completed manufacturer-specific certification programs (GAF Master Elite and CertainTeed SELECT ShingleMaster), and is registered with Fountain City’s municipal building department. This ensures that all repairs and installations meet or exceed local codes and manufacturer specifications.
What types of roofing services do you offer in Fountain City?
We provide complete residential and light-commercial roofing solutions, including roof inspections, leak detection and repair, full roof replacement, new-construction installations, storm-damage restoration, gutter and flashing work, and routine maintenance plans. Our crews are trained to work on asphalt shingles, standing-seam metal, EPDM, TPO, and specialty designer systems.
How do you protect my home and landscaping during a roof replacement?
Before the first shingle is removed, we lay protective tarps over shrubs, flowerbeds, HVAC units, and outdoor furniture. A catch-all netting system is set up along the perimeter to prevent nails and debris from scattering. We also use magnetic rollers to sweep the yard and driveway each day, and we perform a final walk-through with you to ensure everything is spotless.
What warranties do you provide on your roofing projects?
You receive two layers of coverage: (1) a manufacturer’s material warranty of up to 50 years that is transferable if you sell your home, and (2) our 10-year workmanship guarantee that covers labor and installation defects. Because we are factory-certified, the manufacturer backs our labor warranty, so you’re protected even if ownership of our company were to change.
How quickly can you respond to storm or leak emergencies in Fountain City?
We maintain a 24/7 emergency line and can generally have a crew onsite within 2–4 hours for active leaks or after a severe storm. Temporary tarping or shrink-wrapping is installed immediately to stop water intrusion, and a detailed damage assessment with photos is provided for insurance claims within 24 hours.
What factors affect the cost of a new roof, and do you offer financing?
Roof size (square footage), pitch, layer removal, decking repairs, chosen material, and ventilation upgrades all play a role in pricing. After a free on-site inspection, we provide a written, no-surprise quote. We partner with several financing providers to offer low-interest and zero-down options, so you can spread payments over 12–144 months without delaying needed work.