Certified Crews
Certified Crews | Roofing Done Right | Roofing | Fountain City
When storms roll through Fountain City, homeowners look for more than a quick patch job—they want roofing done right. HEP’s certified crews bring years of experience, master-level craftsmanship, and an unwavering commitment to safety on every project. From thorough inspections to precise shingle installation, we treat your home as if it were our own, using premium materials designed to withstand East Tennessee’s unpredictable weather.
You’ll notice the HEP difference long before the first nail is driven. Friendly project managers keep you informed, transparent estimates eliminate surprises, and our job-site cleanup leaves your property spotless. Most important, we back every roof with industry-leading warranties and a satisfaction guarantee, so you can rest easy beneath a roof built to last. Discover peace of mind in Fountain City with HEP—where roofing done right is more than a slogan; it’s our promise.
FAQs
What does it mean that your crews are “certified,” and why should Fountain City homeowners care?
Each installer on our team has completed manufacturer-specific training and has passed industry certification exams covering safety, installation techniques, and local building codes. Certification assures you that your roof will be installed exactly to the manufacturer’s specifications, which protects your product warranty, reduces the risk of callbacks, and complies with Fountain City’s municipal inspection requirements.
Which roofing materials do you recommend for Fountain City’s weather, and can your crews install them?
Because Fountain City sees hot, humid summers, occasional hail, and strong spring storms, we typically recommend architectural asphalt shingles, impact-rated metal panels, or Class 4 designer shingles. Our certified crews are trained by GAF, Owens Corning, and CertainTeed to install all three systems, so you can choose the look, durability, and price point that best fits your home.
How long will a complete roof replacement take from start to finish?
Most single-family homes in Fountain City are completed in one to two days once the shingles arrive on site. Larger or more complex roofs may take up to three days. This timeline includes tear-off, deck inspection, repairs, underlayment, shingle or metal installation, flashing, ventilation upgrades, and final cleanup. We schedule city inspections immediately afterward so you’re never left waiting.
What kind of warranties do you provide on new roofs?
You receive two layers of protection: (1) a 50-year non-prorated manufacturer warranty on materials when we install an eligible roofing system, and (2) our own 10-year workmanship warranty that covers leaks caused by installation errors. Because our crews are factory-certified, the manufacturer recognizes our workmanship warranty and will honor material claims without dispute.
Will you handle permits and inspections with the Fountain City Building Department?
Yes. We pull all required roofing permits, schedule mid-roof and final inspections, and provide you with copies of the approved inspection reports for your records. Our familiarity with local code amendments—such as ice-barrier placement and nail-pattern requirements—ensures you pass inspection the first time.
How do you protect my landscaping, siding, and attic during the roofing process?
Before work starts we lay heavy-duty tarps over flowerbeds and shrubs, set up plywood shields near delicate siding, and deploy a Catch-All netting system to contain debris. Inside, we place breathable covers over attic contents if the decking is exposed. A magnetic roller sweep is performed at the end of each day to pick up stray nails, leaving your property as clean as we found it.