Certified Roof Technicians
Certified Roof Technicians | Roof Repair | Roofing | Fountain City
When a sudden Tennessee storm leaves shingles scattered across your lawn or an uninvited drip starts ticking in your attic, HEP’s certified roof technicians arrive with the skill and speed Fountain City homeowners count on. We combine years of hands-on experience with the latest diagnostic tech to pinpoint problems fast, then deliver precise roof repair that restores both curb appeal and peace of mind. Every nail, flashing, and seal is backed by our workmanship guarantee, so you can trust that the fix will last longer than the clouds overhead.
From discreet patching to full-scale storm damage restoration, we treat every project like it’s our own home—respecting your property, cleaning up thoroughly, and keeping you in the loop from start to finish. If you’re noticing missing shingles, soft spots, or rising energy bills, don’t wait for the next downpour to make matters worse. Call or click today to schedule your complimentary inspection and discover why Fountain City turns to HEP first for reliable roof repair.
FAQs
How can I tell if my Fountain City roof needs repair or a full replacement?
Warning signs include missing or curling shingles, visible granule loss in gutters, dark or soft spots on decking, interior water stains, or a roof older than 15–20 years. Our certified technicians offer free inspections using drones and moisture-mapping tools to determine whether a targeted repair will restore performance or if age, widespread damage, or code requirements make replacement the safer, more cost-effective choice.
What roofing materials do your certified technicians service in Fountain City’s climate?
We repair and install asphalt shingles, architectural shingles, metal panels (standing-seam and exposed-fastener), modified bitumen, TPO, and EPDM. Because Fountain City experiences rapid temperature swings, high UV exposure, and occasional hail, we recommend Class 4 impact-rated shingles or corrosion-resistant metal for steep-slope homes, and reflective single-ply membranes for low-slope sections to manage heat and energy costs.
Are your roofers fully licensed, insured, and manufacturer-certified?
Yes. All crew leaders hold Tennessee contractor licenses and OSHA 30-hour safety cards. We carry $2 million in general liability and full workers’ comp for every technician on site. In addition, we maintain GAF Master Elite and CertainTeed ShingleMaster certifications, which allow us to offer extended manufacturer warranties not available from non-certified installers.
How fast can you respond to an emergency leak or storm damage in Fountain City?
Our on-call rapid-response team is available 24/7. We can usually arrive anywhere in Fountain City or North Knoxville within 90 minutes. Crews install emergency tarps or shrink-wrap, document damages with photos and thermal imaging for your insurance carrier, and schedule permanent repairs once weather permits and materials are on hand.
What does the roof repair process involve and how long will it take?
After the free inspection, we provide a written estimate with photos and product data. Once approved, we pull any required city permits, order color-matched materials, and schedule work. Most shingle or flashing repairs take 2–6 hours; partial reroofs or metal panel replacements may require 1–2 days. We perform a final quality walk-through, magnetic nail sweep, and haul-off of all debris the same day we finish.
Do you back your repairs with warranties and do you handle insurance claims?
All workmanship is warrantied for a minimum of 5 years, and manufacturer coverage ranges from 20 years to lifetime depending on the product. For storm or tree-impact claims, we meet with the adjuster, supply damage reports and photos, and bill the insurer directly for approved work so you’re only responsible for the deductible.