Lifetime Workmanship Warranty
Lifetime Workmanship Warranty | Gutter Replacements | Roofing | Fountain City
When a Fountain City storm puts your roof and gutters to the test, HEP is the neighbor you call for fast relief and lifelong confidence. Our factory-trained crews install premium roofing systems and seamless gutters under a true lifetime workmanship warranty—so every nail, bracket, and downspout is protected for as long as you own your home. If a workmanship issue ever appears, we return at no cost, no questions asked, because standing behind our craft is simply how we do business.
That commitment shines during our expert gutter replacements. We precisely measure, custom-form, and securely fasten each section to guide water away from your foundation, landscaping, and siding. The result is a cleaner exterior, fewer leaks, and the comfort of knowing HEP’s lifetime workmanship promise travels with every drop of rain. Call today and discover why your Fountain City neighbors trust HEP to keep their homes high and dry for life.
FAQs
What exactly does your Lifetime Workmanship Warranty cover for roofing and gutter replacements in Fountain City?
Our Lifetime Workmanship Warranty guarantees that every aspect of our installation—roof decking, flashing, shingle placement, gutter hangers, downspouts, sealants, and trim—will be free from workmanship-related defects for as long as you own your Fountain City home. If a leak, gutter detachment, or any other issue is traced back to our labor, we will repair or replace the affected components at no cost to you, including materials, labor, and disposal fees.
Is the warranty transferable if I sell my Fountain City property?
Yes. Should you decide to sell, you may transfer the remaining balance of the warranty to the first subsequent homeowner within 60 days of closing. We simply ask for a copy of the closing statement and a small administrative fee (currently $150) to update our records. The new owner then enjoys the same full coverage for the life of the roof and gutter system.
Does the warranty cover both roof and gutter systems if only one is replaced now and the other later?
The Lifetime Workmanship Warranty applies to whatever portion of the project we install. If you replace your roof now and gutters later, the roof is covered immediately for life, and the gutters receive their own lifetime coverage once installed by us. Each segment is fully protected from workmanship defects from its respective installation date, so you never lose coverage by phasing the work.
What maintenance do I need to perform to keep the warranty valid?
We require only reasonable homeowner upkeep: 1) keep gutters clear of debris at least twice a year; 2) trim overhanging branches that could damage shingles; 3) avoid pressure-washing the roof; and 4) notify us within 30 days if you notice leaks, loose gutters, or storm damage. Failure to perform basic maintenance or allowing another contractor to alter our work without permission may void affected portions of the warranty.
How fast can I expect warranty repairs to be completed?
In most cases we schedule an on-site inspection within 48 hours of receiving your claim. Genuine workmanship issues are usually repaired within 5–7 business days, weather permitting. During major storm events, emergency temporary repairs are provided within 24 hours, and permanent fixes are scheduled as soon as conditions allow.
How do I file a warranty claim if I think there’s a workmanship issue?
Call our dedicated warranty hotline at (865) 555-ROOF or complete the online claim form on our Fountain City service page. Provide photos (if safe to obtain) and a brief description of the problem. Our team will contact you to set up an inspection, document the cause, and schedule repairs—all at no cost to you if the issue is workmanship-related.