- HEP Roofing
- Insurance Claims

Insurance Claims
Insurance Claims | Roof Replacement | Roofing | Flintville
When hail, high winds, or the occasional Tennessee tornado tear through Flintville, HEP’s insurance claims roofing team steps in to turn a stressful situation into a smooth, guided experience. From the moment you call, our licensed inspectors document every shingle and flashing issue, meet with your adjuster, and advocate for the full coverage you deserve. Because we’re locals, we understand Flintville’s building codes, HOA requirements, and ever-changing weather patterns—so your claim is filed accurately and approved quickly.
Once your claim is green-lit, we schedule your roof replacement at a time that works for you, often completing the project in just one day. Our certified crews install premium, impact-rated materials that boost curb appeal and lower long-term maintenance costs, all while keeping your property spotless with magnetic nail sweeps and protective tarps. With transparent communication, industry-leading warranties, and 24/7 emergency support, HEP delivers the peace of mind every Flintville homeowner needs when the sky clears and it’s time to start fresh.
FAQs
How do I know if my Flintville home’s roof damage is covered by insurance?
Most homeowner policies in Tennessee cover sudden and accidental damage caused by wind, hail, fallen limbs, or fire. Wear-and-tear or neglect, however, is not covered. The surest way to confirm coverage is to review your policy’s ‘Dwelling’ and ‘Perils Insured Against’ sections or call your insurance agent. Our team can also perform a free inspection, document storm-related damage, and help you compare the findings with your policy language so you know whether a claim is worthwhile before filing.
What steps are involved in filing a roof-replacement claim in Flintville?
1. Schedule a professional inspection (we offer this at no cost). 2. If storm damage is confirmed, contact your insurer’s claims center to open a claim and receive a claim number. 3. An adjuster visit will be set. We can meet the adjuster on-site to point out all damage. 4. The insurer issues a loss summary that lists the approved scope and pricing. 5. Choose your roofing material and sign a work authorization with us. 6. We replace the roof per building code and manufacturer specs. 7. We provide completion photos and invoices so the insurer can release any remaining depreciation payments.
Will filing a roof claim increase my homeowners insurance rates?
Individual rate changes depend on the insurer’s guidelines and your claim history. In most cases, a single weather-related claim (considered an ‘Act of God’) does not trigger a surcharge specific to you; instead, premiums may rise region-wide after a major storm. Claims for neglect or multiple claims in a short period, however, can affect your personal rate. If you’re unsure, speak with your agent before filing—we can supply inspection data so you can make an informed decision.
How much will I have to pay out of pocket for a roof replacement through insurance?
You are responsible only for your policy’s deductible and any optional upgrades you choose (such as designer shingles or skylight additions). Tennessee deductibles are often a flat dollar amount—commonly $500 or $1,000—or a percentage of dwelling coverage. Everything else—labor, materials, permits, and code upgrades mandated by Flintville or Lincoln County—is paid by the insurer when damage is approved.
How long does the roof-replacement process take once insurance approves the claim?
Most asphalt-shingle roofs in Flintville can be fully replaced in 1–2 days of on-site work. From the date of claim approval to project completion is typically 1–3 weeks, depending on material availability and weather. Our project manager will give you a detailed schedule, handle permit pickup at the county’s Building Codes Department, and keep you updated on any delays due to rain or high winds.
Why choose a local Flintville roofing contractor instead of an out-of-town storm chaser?
Local contractors understand Lincoln County building codes, have established relationships with supply yards, and can quickly address any warranty issues after the work is finished. We carry Tennessee-specific licensing and insurance, maintain an office within 30 miles of Flintville, and rely on referrals—not door-to-door pressure tactics. Choosing local means accountability long after the storm crews leave town.