Industry-leading Warranties
Industry-leading Warranties | Roof Repair | Roofing | Flintville
When Flintville homeowners choose HEP, they get more than fast, flawless roof repair—they gain the confidence that comes with the region’s strongest warranties. Our certified crews back every shingle, flashing, and seal with long-term coverage that can outlast the typical industry promise by a decade or more. From the moment we climb the ladder to the final inspection, you’re protected against leaks, wind damage, and workmanship defects, giving you peace of mind through every Tennessee storm.
Those same warranties travel with the house if you sell, boosting resale value and reassuring future buyers that the roof is built to last. Pair that with our 24/7 emergency service, transparent pricing, and local Flintville expertise, and you have a roofing partner committed to safeguarding both your home and your budget for years to come.
FAQs
What makes your roofing warranties industry-leading in Flintville?
Our warranties combine manufacturer coverage with our own workmanship guarantee. You receive up to 50-year, non-prorated protection on shingles and accessories from the shingle maker, plus a 10-year labor warranty from us that covers any installation-related issue. Few contractors in the Flintville area are certified to offer this level of dual protection, giving you peace of mind against both material defects and workmanship errors.
How long do your roof repair warranties last?
For most leak repairs or partial replacements we provide a 5-year workmanship warranty, which is significantly longer than the 1- to 2-year standard. If we replace an entire slope or the full roof, the shingle manufacturer’s lifetime (up to 50-year) warranty automatically applies as well. All time frames are clearly printed on your contract before work begins.
What exactly does the warranty cover?
Material coverage protects against manufacturing defects such as premature granule loss, blistering, or cracking. Our workmanship warranty covers installation-related leaks, flashing failures, nail pops, and other labor issues. When combined, you’re protected against most common causes of roof problems—wind up to 130 mph, algae staining, and water penetration—provided the roof is used under normal residential conditions.
Can I transfer the warranty to a new homeowner if I sell my house?
Yes. Both the manufacturer warranty and our workmanship warranty are fully transferable one time within the first 10 years at no additional cost. Simply notify us and the manufacturer in writing within 60 days of closing, and the new owner will inherit the remaining coverage, a strong selling point for your property.
What maintenance do I need to perform to keep the warranty valid?
The warranty requires basic upkeep: keep gutters clear, remove debris such as branches or moss, and schedule an inspection after major storms common in the Flintville area. Avoid unauthorized alterations—adding a satellite dish, for example—without using approved fasteners and sealants. Annual or biennial inspections by our team are free and will document the roof’s condition to keep your coverage intact.
How do I file a warranty claim if I notice a problem?
Call our local Flintville office or submit the online claim form. We’ll schedule an inspection within 48 hours. If it’s a workmanship issue, we’ll repair it at no cost within 7 business days, weather permitting. If it appears to be a material defect, we’ll coordinate with the manufacturer, handle the paperwork, and advocate for you so any approved material replacements and associated labor are completed quickly.