Workmanship Warranty
Workmanship Warranty | Gutter Replacements | Roofing | Flintville
When Flintville storms push your old gutters past their limit, HEP steps in with precision craftsmanship backed by a rock-solid workmanship warranty. Our licensed roofers install seamless systems designed to channel water away from your foundation, siding, and landscaping, all while matching the character of your home. Because we’re local, we know exactly how Tennessee’s freeze-thaw cycles, heavy rains, and leaf-laden winds punish rooflines—and we build every project to outlast them.
Choosing HEP for gutter replacements means choosing total peace of mind. If an installation detail ever fails due to our workmanship, we’ll make it right at no cost to you—no fine print, no runaround. From the first careful downspout measurement to the final debris sweep of your driveway, you’ll see why Flintville homeowners trust our family-owned team for quality that lasts as long as the roof over your head.
FAQs
What does your workmanship warranty cover for roofing and gutter replacements in Flintville?
Our workmanship warranty covers any installation-related defects on the new roof or gutter system we install in Flintville. This includes issues such as loose shingles, improper flashing, unsealed joints, or incorrectly sloped gutters that lead to leaks or water overflow. If a problem arises due to our installation practices—not product defects or storm damage—we’ll correct it at no cost to you during the warranty period.
How long is the workmanship warranty valid?
For Flintville homeowners, we provide a 10-year workmanship warranty on full roof replacements and a 5-year warranty on gutter replacements. These terms begin on the date we complete your project and are transferable once if you sell your home within the warranty period.
Does the workmanship warranty also cover manufacturer defects in shingles or gutter materials?
No. Manufacturer defects are covered by the product manufacturer’s separate material warranty, which can range from 20 years to lifetime depending on the brand you select. Our workmanship warranty strictly covers issues caused by the way the roof or gutters were installed. However, we will assist you in filing manufacturer claims if a material defect surfaces.
What steps should I take if I notice a problem that might be covered by the workmanship warranty?
Call our Flintville office or submit a warranty service request through our website. Provide photos or a description of the issue and your original contract number. We’ll schedule an inspection within 3–5 business days. If the problem is determined to be workmanship-related, we’ll perform the repairs promptly, usually within 7 days, subject to weather conditions.
Will using another contractor for maintenance void my workmanship warranty?
Routine maintenance—such as gutter cleaning or minor roof inspections—will not void your warranty as long as the service provider follows industry best practices and does not alter or damage the installation. Major modifications (for example, adding roof penetrations or re-hanging gutters) must be done by us or pre-approved in writing to keep the workmanship warranty intact.
How is the warranty affected by Flintville’s weather conditions, such as heavy rain or high winds?
Our installations are designed to withstand Flintville’s average climate loads, including wind speeds up to 120 mph for roofing and local rainfall patterns for gutter sizing. Weather events that exceed those design parameters may be considered storm damage and would fall under your homeowners insurance, not the workmanship warranty. That said, if poor installation contributed to failure during typical weather, we will repair it under the warranty.