Manufacturer-certified Crews
Manufacturer-certified Crews | Roofing | Fayetteville
When Fayetteville homeowners need roofing they can trust, they turn to HEP’s manufacturer-certified crews. Each technician is rigorously trained by industry-leading shingle and membrane producers, so every nail, seal, and flashing meets the exact standards required to uphold factory warranties. From historic cottages near the Square to new builds on the city’s outskirts, we match materials to architecture, local climate demands, and your budget—then install them with precision that keeps energy bills down and curb appeal up.
Our team’s certifications aren’t just badges; they’re your assurance that a single crew handles everything from tear-off to final inspection. You’ll get clear timelines, on-site supervisors who answer every question, and workmanship backed by both manufacturer coverage and HEP’s additional guarantees. Whether you’re chasing leaks after a spring storm or planning a full upgrade, schedule your free inspection today and discover how effortlessly a roof replacement can protect—and elevate—your Fayetteville home.
FAQs
What does it mean when your crews are “manufacturer-certified” roofing installers?
Manufacturer-certified crews are teams that have been vetted, trained, and periodically audited by leading roofing material manufacturers such as GAF, CertainTeed, and Owens Corning. To keep these certifications, every roofer on our Fayetteville crews must complete factory-approved coursework, pass written and hands-on exams, and meet strict requirements for insurance, safety, and customer satisfaction. The result is an installation that follows the exact specifications the manufacturer designed for maximum durability and performance.
Why is using a manufacturer-certified crew important for my Fayetteville roof replacement?
Certification protects your investment in three major ways: 1. Proven Skill – Certified roofers apply the exact fastening patterns, ventilation calculations, and flashing details mandated by the product designer, greatly reducing the risk of leaks or premature failure. 2. Extended Warranty Eligibility – Most premium, non-prorated warranties (up to 50 years on materials and 25 years on workmanship) are only available when a certified installer does the work. 3. Local Code & Climate Expertise – Our Fayetteville crews combine factory techniques with knowledge of local wind, hail, and humidity conditions to choose the right fasteners, underlayments, and attic ventilation for Arkansas weather.
Which certifications do your Fayetteville crews currently hold and what roof systems can you install?
Our team maintains GAF Master Elite®, CertainTeed SELECT ShingleMaster™, and Owens Corning Preferred Contractor status, along with Mule-Hide Low-Slope Pro certification for flat roofs. These credentials authorize us to install and service: • Architectural and designer asphalt shingles • Impact-resistant shingles for hail-prone areas • Standing-seam and exposed-fastener metal roofing • TPO, PVC, and EPDM single-ply membranes • Modified bitumen and built-up roofs for commercial projects If your project requires a specialty system, we can source additional manufacturer training to ensure certification before installation.
How does a certified installation affect my roof’s warranty coverage?
When a roof is installed by our manufacturer-certified crews, you become eligible for the manufacturer’s highest tier of warranty protection. This typically includes: • Non-prorated material coverage for 40–50 years • Up to 25 years of workmanship coverage backed directly by the manufacturer (not just the contractor) • Wind warranty upgrades to 130–150 mph, provided all accessory components are installed per spec • One-time free transfer to the next homeowner, which can boost resale value If a problem arises, the manufacturer will send an independent inspector and cover both labor and materials at no cost to you.
Do you service both residential and commercial roofs in Fayetteville and nearby communities?
Yes. Our certified crews handle steep-slope residential roofs and low-slope commercial systems across Washington and Benton counties. Primary service areas include Fayetteville, Springdale, Rogers, Bentonville, Farmington, Prairie Grove, and the surrounding rural communities. Because our certifications are national, we can also complete projects for property owners with multiple locations throughout Arkansas.
What quality-control and safety standards do your certified crews follow on every jobsite?
• OSHA 10- and 30-hour safety training for all crew members • Daily site briefings covering fall-protection, weather checks, and material handling • Installation checklists supplied by each manufacturer, signed by the on-site foreman and project manager • Drone or ladder-assisted photographic documentation at each phase (tear-off, underlayment, shingle courses, flashing, final inspection) • Magnet sweeps and debris removal at the end of every shift • Final walkthrough with the homeowner and submission of warranty registration paperwork directly to the manufacturer within 24 hours of completion