Transparent Pricing
Transparent Pricing | Storm Damage Restoration | Roofing | Fayetteville
When high winds, hail, or pounding rain batter your Fayetteville home, you shouldn’t have to wonder what the repair bill will look like. HEP’s transparent pricing makes it easy to get the roof back over your head without hidden fees or surprise add-ons. From the moment our certified inspectors climb the ladder, you’ll know exactly what needs fixing, how we’ll fix it, and what every line item costs—down to the last shingle. Clear digital quotes, photo documentation, and flexible financing options keep you in control while we handle the heavy lifting.
Our local team specializes in storm damage restoration, blending rapid emergency response with craftsmanship that stands up to the next big front. We coordinate directly with insurance adjusters, secure permits, and work around your schedule, so you can focus on getting life back to normal. Most roofs are sealed, shingled, and certified in a single day, and every project is backed by industry-leading material and labor warranties. Trust HEP to restore your roof—and your peace of mind—with honesty, speed, and hometown pride.
FAQs
How does your transparent pricing model work for storm-damaged roofs in Fayetteville?
We perform a free on-site inspection, create a detailed scope of repairs, and price every line item using current regional rates published by Xactimate—the same software used by most insurers. You receive a side-by-side estimate that lists labor, materials, overhead, and profit separately, so you can see exactly where every dollar goes before you sign a contract.
Will you work with my homeowner’s insurance company after hail or wind damage?
Yes. After confirming storm damage, we document it with photos and an itemized report, then meet the adjuster on-site to make sure nothing is missed. We handle supplemental paperwork, negotiate fair market pricing, and keep you updated at each step, so you only pay your deductible and any upgrades you choose.
How quickly can you respond to emergency storm damage in Fayetteville?
Our local crews are on call 24/7 during severe weather season. We can usually arrive within 2–4 hours to tarp exposed areas and prevent further water intrusion. Full roof replacement or repairs are scheduled as soon as materials arrive—typically within 7–10 business days, subject to insurer approval and weather conditions.
What roofing materials do you offer, and can I upgrade beyond what insurance covers?
Standard insurance settlements cover like-kind shingles, usually architectural asphalt. Because our pricing is line-itemized, you can easily see the cost difference to upgrade to Class 4 impact-resistant shingles, metal panels, or synthetic slate. We credit the insurance allowance toward the material you choose, and you simply pay the difference.
Do you provide warranties on storm restoration work?
All replacements come with a 5-year workmanship warranty from us, plus the manufacturer’s material warranty—up to 50 years on certain shingles. If you upgrade to premium products, enhanced warranties may be available. We register all warranties on your behalf and give you written documentation at project closeout.
What if additional hidden damage is found once the roof is removed?
Hidden issues like rotten decking or damaged flashing are photographed and documented immediately. We submit a supplement to the insurer with transparent pricing at the same rates used in the original estimate. You’re copied on all communication, and no work proceeds without your approval, so there are no surprise charges.