Roofing Team

HEP RoofingRoofing Team

Roofing Team | Storm Damage Restoration | Roofing | Fayetteville

When fierce Fayetteville winds leave shingles scattered or heavy hail bruises your roof, the HEP Roofing Team moves fast. Our licensed crews arrive with infrared scanners, drones, and years of local know-how to track hidden leaks, replace torn flashing, and match every shingle so repairs blend seamlessly with your existing roof. We work side-by-side with insurers to document damage, cutting through the red tape while you stay safe and dry. All workmanship is backed by iron-clad warranties and the neighborly service you expect from a company that’s protected North Carolina homes for decades.

From the first tarp to the final inspection, you’ll have a single project manager who keeps you updated in plain language, not contractor jargon. Transparent estimates, same-day emergency response, and flexible financing make it simple to restore your peace of mind. When storms strike, choose the Fayetteville professionals who treat every roof like their own—choose HEP for storm damage restoration.

FAQs

How do I know if my Fayetteville roof has storm damage that needs professional restoration?

After a severe storm, look for missing or lifted shingles, dented metal flashing, granules collecting in gutters, water stains on ceilings, or daylight visible through your attic. Because some damage is subtle, we provide free, no-obligation inspections using drones and moisture-detecting tools to identify hidden problems before they cause leaks or mold.

What is the typical storm-damage restoration process your team follows?

1) Emergency response: We arrive within 24 hours to tarp exposed areas and prevent further water intrusion. 2) Detailed inspection and photo documentation for your insurance claim. 3) Written estimate using Xactimate pricing (the same software carriers use). 4) Meeting with your adjuster to advocate for full, code-compliant repairs. 5) Restoration: tear-off, decking repair, shingle or metal replacement, flashing, ventilation upgrades, and gutter work as needed. 6) Final walk-through and debris haul-off. Most roof replacements are completed in one day.

Will my homeowner’s insurance cover storm damage to my roof?

In most cases, yes. Wind, hail, and fallen-tree impacts are generally covered perils under standard Fayetteville homeowner policies. You are responsible for your deductible, and coverage can be reduced for roofs older than 15-20 years or if you delay reporting. We help you file the claim, supply all documentation, and meet your adjuster on-site to ensure nothing is overlooked.

How quickly should I schedule an inspection after a storm?

Call us as soon as it’s safe—ideally within 72 hours. Fast action prevents minor damage from turning into interior leaks and mold, and many insurance policies have strict deadlines for filing claims (often 30–60 days after the storm). Our team is on call 24/7 for emergency tarping and inspections across the Fayetteville area.

Can you match my existing shingles or upgrade my roof during restoration?

Yes. We carry architectural, 3-tab, impact-resistant, and designer shingles from all major manufacturers as well as standing-seam metal. If only part of the roof is damaged, we’ll do our best to color-match current shingles; if an exact match isn’t available, insurance may pay for a full replacement. Many homeowners use the claim to upgrade to higher-quality or energy-efficient materials by paying the difference in cost.

Why choose your Fayetteville roofing team for storm damage restoration?

We’re a locally owned, licensed, and insured contractor with 20+ years of Fayetteville storm-restoration experience, an A+ BBB rating, and manufacturer certifications (GAF Master Elite®, CertainTeed ShingleMaster™) that allow us to offer up to 50-year non-prorated warranties. Our crews follow Arkansas/North Carolina building codes, use fortified-roof installation methods, and leave each property cleaner than we found it.

HEP Roofing
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(423) 228-7848