- HEP Roofing
- Iron-clad Warranties

Iron-clad Warranties
Iron-clad Warranties | Storm Damage Restoration | Roofing | Fayetteville
When powerful winds and pounding hail sweep through Fayetteville, your roof shouldn’t leave you guessing. HEP’s iron-clad warranties back every shingle we replace or repair, giving homeowners immediate peace of mind and long-term protection. From the first free inspection to filing insurance paperwork, our certified crews make the entire storm damage restoration process fast, transparent, and stress-free.
Because we’re local, we understand Fayetteville’s unique weather patterns—and we stand by our craftsmanship long after the skies clear. If an issue arises, one call brings our team back to your property at no cost to you. Discover why neighbors trust HEP to safeguard their homes with uncompromising quality and warranties as durable as the roofs we install.
FAQs
What does your iron-clad roofing warranty cover for storm damage in Fayetteville?
Our iron-clad warranty provides dual protection: a 50-year manufacturer’s material warranty and a 15-year workmanship warranty backed by our company. That means if shingles, underlayment, flashing, or ventilation components fail due to manufacturing defects OR an installation error, we will repair or replace them at no cost to you. Because Fayetteville frequently sees high winds and hail, we also include a 130-mph wind warranty and Class-3 or Class-4 impact resistance (depending on shingle selected) so you remain protected against most storm-related issues.
How can I tell if my roof has storm damage and needs restoration?
Warning signs include missing or curled shingles, granule loss that exposes black asphalt, dents or cracks in metal flashing, water stains on interior ceilings, and noticeable sagging in roof decking. After a hail or wind event, we offer free, no-obligation inspections. Our Haag-certified roof inspectors document damage with photos and a written report so you can make an informed decision and, if necessary, start an insurance claim.
Will you help me file my homeowner’s insurance claim after a storm?
Yes. We provide full insurance-claim assistance. Once damage is confirmed, we meet your adjuster on-site, supply the inspection report, and ensure all storm-related items (roof, gutters, vents, skylights, etc.) are included in the scope. We bill your insurer for approved work, so you typically pay only your deductible. This streamlines the process and reduces the risk of out-of-pocket surprises.
How long does a typical storm-damage roof restoration take in Fayetteville?
Most asphalt shingle roof replacements take 1-2 days once materials are on-site, while metal or specialty systems may take 3-4 days. Timelines depend on roof size, pitch, and weather. Because Fayetteville’s summer thunderstorms can cause delays, we schedule work when a clear weather window is forecast and maintain constant communication if conditions change.
Are you licensed and insured to do storm-damage roofing in North Carolina?
Absolutely. We hold a North Carolina General Contractor License (#XXXXXX) with the roofing classification, carry $2 million in general liability coverage, and maintain workers’ compensation for every crew member. Copies of certificates are provided before work begins so you have peace of mind throughout the project.
What roofing materials do you use, and are they rated for Fayetteville’s severe weather?
We install GAF Timberline HDZ, CertainTeed Landmark Pro, and standing-seam metal panels—each tested for 130-mph wind uplift, UL 2218 hail impact, and ASTM D7158 class H wind resistance. Ridge vents, ice-and-water barriers, and synthetic underlayments further fortify your roof against Fayetteville’s heavy rains, high humidity, and occasional hailstorms.