Industry-leading Warranties
Industry-leading Warranties | Storm Damage Restoration | Roofing | Farragut
When severe weather sweeps through Farragut, homeowners turn to HEP because we pair rapid response times with the strongest roofing warranties in the industry. Our certified crews inspect every shingle, flashing, and gutter segment, then document the full scope of storm-related impact so you can file insurance claims with total confidence. From emergency tarping to full roof replacement, we back each step with long-term, transferable coverage that protects both your home and its future resale value.
By choosing HEP for storm damage restoration, you get more than a quick fix—you gain a dependable partner committed to quality craftsmanship and crystal-clear communication. We use premium Owens Corning and CertainTeed materials, adhere to manufacturer-specified installation standards, and register every warranty on your behalf. The result is a roof engineered to outlast the next hailstorm, wind burst, or torrential downpour—and a peace of mind warranty that stands shoulder-to-shoulder with our neighborhood reputation. Request your free inspection today and see why Farragut trusts HEP to restore, reinforce, and guarantee the roof over your head.
FAQs
What does your industry-leading roofing warranty include for storm damage restorations in Farragut?
Our warranty program combines (1) a lifetime limited manufacturer warranty on shingles and accessory materials, (2) a 10- to 25-year workmanship warranty that covers leaks caused by installation errors, and (3) a 3-year no-fault storm protection guarantee that pays for any deductible up to $1,000 if your new roof is damaged by a named storm. Together, these tiers ensure you are protected against material defects, installation issues, and the most common storm-related problems seen in the Farragut area.
How long are the workmanship and material warranties valid?
Material warranties from our shingle manufacturers are lifetime limited, meaning they remain in force for as long as you own your home (prorated after 50 years). Our workmanship warranty starts at 10 years and can be extended to 25 years when you choose our Platinum Installation Package. During this period we will repair any leak or roofing failure caused by installation at no cost, including labor and materials.
Are your warranties transferable if I sell my Farragut home?
Yes. Both the manufacturer material warranty and our workmanship warranty are transferable one time within the first 10 years after installation. All you need to do is notify us in writing within 60 days of closing, and we will re-issue the warranty certificate in the buyer’s name. Transferability is a valuable selling feature that can increase your home’s resale value.
What steps should I follow to file a warranty claim after a storm?
1) Call our 24/7 storm response line within 72 hours of discovering roof damage. 2) We will schedule a free inspection and document any covered defects or failures. 3) Our warranty department will file the paperwork with the shingle manufacturer (if material related) or open an internal workmanship ticket. 4) We coordinate directly with your insurance carrier, supply all photos and reports, and meet the adjuster on-site if needed. 5) Once approved, we schedule repairs—typically within 7–10 business days—at no cost to you for items covered under warranty.
Does the warranty cover damage from hail, high winds, or fallen debris common in Farragut?
Material and workmanship warranties cover only defects or installation errors, not acts of nature. However, our exclusive 3-year no-fault storm protection guarantee fills that gap by reimbursing up to $1,000 of your insurance deductible for hail, wind, or debris damage occurring within the first three years. After that period, storm damage is handled through your homeowner’s policy, but you still retain full coverage for material defects and workmanship issues.
Will my warranty be voided if I perform my own maintenance or repairs?
Routine homeowner maintenance—such as clearing gutters or gently removing small branches—is perfectly fine. The warranty could be voided, however, if unlicensed individuals alter roofing components, install satellite dishes, or use pressure washers that dislodge granules. To keep your coverage intact, call us for any repair work or schedule our optional annual maintenance program; we document each visit so your warranty record stays clean.