Transparent Pricing
Transparent Pricing | Roof Repair | Roofing | Farragut
When storms, age, or surprise leaks threaten your Farragut home, HEP’s licensed roofing team is ready with fast, flawless roof repair that restores comfort and curb appeal in a single visit. We start with a free, no-pressure inspection, walk you through photo-documented findings, and let you choose from straightforward service options—no jargon, no upsells, just honest answers from pros who live and work right here in the community.
Our transparent pricing promise means the number you approve is the number you pay, every time. From minor shingle swaps to complex flashing fixes, we use premium materials, back all labor with industry-leading warranties, and keep you informed from first call to final cleanup. Discover how easy protecting your investment can be when clarity, craftsmanship, and customer care come standard.
FAQs
What does “transparent pricing” mean for my roof repair in Farragut?
Transparent pricing means you will see a clear, line-by-line breakdown of every material, labor task, permit, and disposal fee before any work begins. No hidden charges, no surprise add-ons, and no confusing jargon—just the exact scope of work, its unit cost, and the total you’ll pay. We also list Tennessee sales tax and any required Farragut building permit fees so you can compare apples to apples with other quotes.
How do you determine the cost of a roof repair?
Our inspector measures the damaged area, photographs problem spots, and notes roof pitch, shingle type, underlayment condition, and any code upgrades required by Knox County. Those data points are run through our pricing software, which has preset, public labor and material rates that update monthly. The estimator then produces an itemized proposal that shows square-foot quantities, material prices, labor hours, and overhead—so you know exactly how each dollar is allocated.
Are estimates really free and no-obligation?
Yes. A certified technician inspects your roof at no cost, explains findings on site, and emails a written estimate within 24 hours. You are free to accept, decline, or seek other bids. We never charge trip fees, and the quote is valid for 30 days, giving you time to compare and budget.
What factors can cause the price to change after the initial estimate?
The only time the price changes is if we discover concealed damage that could not be seen during the surface inspection—such as rotten decking beneath shingles. If that occurs, we stop work, document the issue with photos, and provide an updated cost based on the same published price list. You approve the change order before we proceed, or we reinstall the original materials and charge nothing extra for the additional inspection.
Do you offer any financing or payment plans for Farragut homeowners?
Absolutely. We partner with local credit unions and national lenders to offer 6-, 12-, and 24-month zero-interest plans for qualified homeowners, plus extended terms up to 120 months at competitive fixed rates. Applications take about five minutes, approval is instant, and there is no penalty for early payoff. We also accept credit cards and work directly with insurance carriers when storm damage is covered.
Is there any warranty on the repair work and materials?
Yes. All repair labor is backed by our 5-year workmanship warranty. If the area we repaired leaks or fails due to our installation within that period, we fix it at no cost. Materials carry the manufacturer’s warranty—typically 25 to 30 years for architectural shingles and lifetime for flashing and synthetic underlayment. You receive all warranty documents and registration confirmations upon final payment.