Factory-certified Crews
Factory-certified Crews | Roofing Done Right | Roofing | Evensville
When Evensville homeowners see HEP trucks pull up, they know their property is about to benefit from roofing done right. Our factory-certified crews arrive on time, safeguard your landscaping, and install premium shingles with precision that meets—and often exceeds—manufacturer specifications. From the first inspection to the final nail, every step is documented and supervised by seasoned project managers who treat your roof as if it were their own.
What does that mean for you? No surprise costs, no shortcuts, and no callbacks—just a handsome, storm-tough roof backed by industry-leading warranties and a local company that picks up the phone 24/7. Whether you need a full replacement or a quick repair after one of Tennessee’s sudden squalls, HEP’s commitment to craftsmanship and neighborly service keeps your family protected and your home value high.
FAQs
What does it mean that your crews are factory-certified?
Factory-certified means every installer on our team has been trained, tested, and approved directly by the roofing manufacturer whose products we install. Certification verifies that we follow the exact installation specifications required to keep the material warranty valid, use the right fasteners and flashing details, and maintain strict safety and quality controls. In short, it guarantees the roof on your Evensville home is installed exactly the way the manufacturer designed it to perform.
Why should I pick a factory-certified roofer instead of a general contractor?
A factory-certified roofer gives you three major advantages: 1) Enhanced warranty coverage—most manufacturers extend their premium labor and material warranties only when a certified installer does the work. 2) Proven workmanship—certified crews must maintain high inspection scores and ongoing training, so you know your roof meets current code and manufacturer standards. 3) Local accountability—because certification can be revoked, we are motivated to resolve any issue quickly to protect our status and your investment.
How does your “Roofing Done Right” process work from first call to final inspection?
1) Free consultation: We inspect your roof in person, photograph key trouble spots, and discuss material options and budgets. 2) Detailed proposal: You receive a written scope of work, itemized pricing, and projected timeline. 3) Scheduling & permits: We handle permitting with Rhea County and coordinate material delivery to minimize disruption. 4) Installation day(s): Our certified crew removes old shingles down to the decking, repairs damaged wood, installs ice & water shield, synthetic underlayment, proper ventilation, and the new roof system. 5) Quality control: A factory-required checklist and drone images verify every step. 6) Cleanup & final walk-through: We run magnetic rollers for nails, review warranties, and register your roof with the manufacturer.
What roofing materials do you offer and are they covered by manufacturer warranties?
We install architectural asphalt shingles, designer shingles, standing-seam metal, and energy-efficient TPO for low-slope sections. All shingle and metal systems come from GAF or CertainTeed, while our TPO is from Carlisle. Because we are factory-certified, you can choose up to a 50-year non-prorated material and 25-year workmanship warranty on shingle roofs, a 40-year paint and weather-tightness warranty on metal, and a 20- to 30-year membrane warranty on TPO. We register the warranty for you and provide the certificate within two weeks of project completion.
How long will my roof replacement or repair take in Evensville?
Most single-family roof replacements (2,000–3,000 sq. ft.) are completed in one to two days, weather permitting. Larger or more complex roofs with steep pitches, multiple valleys, or extensive decking repairs can take three to four days. Repairs typically finish the same day. We provide a realistic schedule in your proposal and keep you updated if rain or high winds push the timeline back.
Do you offer free estimates and roof inspections in Evensville?
Yes. We provide no-obligation inspections and written estimates anywhere in Evensville and the surrounding Rhea County area. Our inspection includes attic ventilation check, moisture scan, and photo documentation so you can see exactly what we see. If your roof still has serviceable life, we’ll tell you and offer maintenance tips rather than push a replacement.