Lifetime Workmanship Guarantee
Lifetime Workmanship Guarantee | Roof Replacement | Roofing | Evensville
Choosing HEP for your roof replacement in Evensville means peace of mind from the very first shingle. Our lifetime workmanship guarantee isn’t a marketing slogan—it’s our promise that every nail, flashing, and ridge cap is installed with precision by technicians who treat your home as their own. If an issue ever arises because of our workmanship, we’ll make it right at no cost to you, for as long as you own the property. That’s the confidence you deserve when severe Tennessee weather puts your roof to the test.
From the initial inspection to the final cleanup, we keep you in the loop with clear communication and courteous service. Expect on-time crews, tidy job sites, and financing options tailored to your budget. Join thousands of satisfied Evensville neighbors who’ve discovered how easy a roof replacement can be when it comes with a lifetime promise built on skill, integrity, and hometown pride.
FAQs
What does your Lifetime Workmanship Guarantee cover for roof replacement in Evensville?
Our guarantee protects you against any roofing problem that can be traced back to the way the roof was installed. That includes improper shingle nailing or alignment, flashing errors around chimneys, skylights, or valleys, incorrect ventilation placement, and anything else related to labor. If a leak or other defect is caused by our workmanship—whether it appears the first month or 25 years later—we return, repair the problem, and restore the roof at no cost to you for labor or disposal.
How long does the “lifetime” portion of the guarantee actually last?
“Lifetime” means for as long as you, the original purchaser, own the home in Evensville. There is no pro-rated schedule and no expiration date tied to the age of the roof. If you live in the house for 3 years or 30 years, you’re covered the entire time. (If the home is sold, see the transfer question below.)
Can the workmanship guarantee be transferred if I sell my house?
Yes. We allow a one-time free transfer to the next homeowner if the transfer is completed within 60 days of the real-estate closing. All we need is a short form signed by the new owner so we can register them in our system. After 60 days, a small inspection and transfer fee applies so we can verify the roof’s condition before extending coverage.
What is NOT covered by the Lifetime Workmanship Guarantee?
The guarantee is strictly for workmanship. Therefore, it does not cover: • Storm damage from hail, tornadoes, or winds above 60 mph • Impact damage from tree limbs or debris • Material defects (these fall under the manufacturer’s warranty) • Structural movement or sagging of the roof deck • Interior damage prior to our first opportunity to inspect • Any repairs performed by another contractor without our written consent
How do I file a claim if I think I have a workmanship-related leak?
Call our Evensville office or submit the online service request form. We’ll schedule a free on-site inspection—usually within 48 business hours. If the issue is workmanship-related, we’ll provide a written repair plan and complete the work within 14 days, weather permitting. You pay nothing for labor, materials associated with the repair, or disposal, and there is no deductible.
Does the guarantee cost extra, and how does it differ from the manufacturer’s shingle warranty?
No, our Lifetime Workmanship Guarantee is automatically included with every full roof replacement we perform in Evensville—there is no add-on fee. It covers the labor side of the roof, whereas the manufacturer’s warranty covers the shingles and accessories against factory defects (typically 25–50 years depending on the product). If a shingle defect and a workmanship error occur together, we coordinate both warranties so you never have to juggle separate claims.