Workmanship Warranty
Workmanship Warranty | Roof Repair | Roofing | Evensville
When a Tennessee storm batters your shingles or decades of sunshine have finally taken their toll, HEP’s Workmanship Warranty Roofing team is ready to protect what matters most in Evensville. Our licensed crews treat every home as if it were their own, combining 20-plus years of local experience with premium GAF materials and strict installation standards. From the first inspection to the final nail, you’ll have a single point of contact and crystal-clear communication, plus the peace of mind that comes from a lifetime workmanship warranty—if something we installed ever fails due to labor, we’ll fix it at no cost to you.
Choosing HEP isn’t just about fast, reliable roof repair; it’s about partnering with neighbors who understand Evensville’s unique weather patterns and building codes. We streamline insurance claims, show up on time, and leave your property spotless, so all you notice is a watertight, beautiful roof built to last. Call today and discover why homeowners across Rhea County trust HEP to keep their families covered, rain or shine.
FAQs
What exactly does your workmanship warranty cover on roof repairs in Evensville?
Our workmanship warranty protects you against any problems that arise from the labor portion of your roof repair—not the materials themselves. If a leak, loose flashing, improper shingle alignment, or other defect is traced back to how our technicians installed or repaired the roof, we will return, diagnose, and correct the issue at no cost to you. The warranty applies to all repair details we touched, including underlayment, fasteners, sealants, vents, and flashing.
How long is the workmanship warranty for a typical roof repair, and when does it start?
For most residential roof repairs in Evensville, we provide a 5-year workmanship warranty that begins the day we complete the job and you sign off on the final inspection. Larger repairs or partial reroofs may qualify for a 10-year term. The start date is clearly listed on your final invoice and warranty certificate so you always know exactly when coverage begins and ends.
What steps should I take if I think I have a workmanship-related leak or issue?
1) Call our local office or submit a claim through the online portal. 2) We’ll schedule an on-site inspection—usually within 48 hours for active leaks. 3) Our technician will document the problem, confirm whether it stems from workmanship, and provide photos for your records. 4) If covered, we’ll repair the area at no charge and supply a written completion report. If the problem is unrelated (for example, wind or hail damage), we’ll give you a repair estimate you can submit to your insurer.
Is the workmanship warranty transferable if I sell my home in Evensville?
Yes. The warranty automatically transfers one time to the new homeowner for the remaining term as long as we receive written notice of the ownership change within 60 days of closing. This added protection can be a valuable selling point because buyers know any workmanship defects will be fixed by the original installer.
How does your workmanship warranty differ from the shingle or material manufacturer’s warranty?
The manufacturer’s warranty covers defects in the roofing products themselves—shingle granule loss, premature cracking, or membrane failure—often for 20–30 years. Our workmanship warranty, on the other hand, covers how those products were installed or repaired. A roof can fail because of either factor, so having both warranties ensures full protection: the manufacturer handles material flaws, and we handle installation-related issues.
Are there situations that could void the workmanship warranty?
Only a few. The warranty will not apply if: (1) the roof is damaged by extreme weather beyond normal conditions, such as tornado-level winds or baseball-size hail; (2) third-party contractors alter or puncture the roof for antenna, solar, or HVAC installations without our written approval; (3) the roof is not properly maintained—e.g., allowing debris build-up that blocks drainage; or (4) the property owner fails to pay the original repair invoice in full. Normal storms common in Evensville’s humid subtropical climate, routine wear, and our own repair areas remain fully covered.