Emergency Service
Emergency Service | Roofing | Etowah
When Etowah’s skies turn menacing and water starts finding its way indoors, the HEP emergency team is ready 24/7 to stop the damage in its tracks. One call dispatches certified technicians who arrive fast, secure the area, and provide transparent estimates before any work begins. From sudden storm blow-offs to mysterious midnight leaks, we bring the tools, tarps, and know-how to safeguard your home and your peace of mind.
Once the immediate threat is contained, our crew moves seamlessly into permanent repairs, using premium materials that stand up to Tennessee’s wild weather. Every job is backed by clear communication, honest pricing, and a workmanship guarantee that lasts. When neighbors talk about dependable roofing rescue in Etowah, they’re talking about HEP—because when every minute counts, we’re already on the ladder.
FAQs
What situations are considered a roofing emergency in Etowah?
A roofing emergency is any condition that poses an immediate threat to your home or safety. Common examples include storm or wind damage that leaves holes in the roof, severe leaks that let water enter living spaces, tree limbs puncturing the decking, and loose or missing shingles that expose the underlayment. If there is active water intrusion, structural compromise, or a high risk of further damage, call us right away.
How fast can your crew arrive after I place an emergency call?
We maintain a 24/7 on-call team in Etowah and the surrounding McMinn County area. In most cases, we can be on-site within 60-90 minutes of your call. During large regional storms, response times may extend, but we always keep you updated with real-time ETAs and priority scheduling for the most critical situations.
What should I do to minimize damage before you get here?
If it is safe, try to contain interior water by placing buckets or towels under active leaks. Turn off electricity in affected ceiling areas to prevent shock hazards. Avoid climbing onto the roof yourself—wet or damaged roofing is extremely slippery. Document visible damage with photos or video; this is helpful for insurance claims. Then wait for our certified technicians, who arrive with tarps, plywood, and all necessary equipment for temporary stabilization.
Do you work directly with insurance companies for storm or hail claims?
Yes. We perform a full inspection, document damage with photos, and provide a detailed report and cost estimate in the format insurers require. With your authorization, we can meet the adjuster on-site, discuss findings, and submit supplemental documentation. Most major carriers accept our scope of work, helping you secure prompt approval for both temporary and permanent repairs.
Are temporary emergency repairs covered by any warranty?
Our emergency tarping and board-up services are intended to hold until permanent repairs are completed. We warranty the workmanship of temporary measures for up to 30 days against material slippage or installation defects caused by normal weather conditions. Once we perform the permanent fix, standard long-term warranties on labor and manufacturer materials apply, typically 5–25 years depending on the product you select.
How much will emergency roof service cost me?
Pricing depends on the size of the damaged area, ease of access, and the materials required. Basic emergency tarping for a small leak usually ranges from $250 to $450. Extensive storm damage stabilization that involves structural bracing or multiple large tarps can run $500–$1,200. After the temporary work, we provide a no-obligation quote for full restoration. If insurance covers the loss, your only out-of-pocket expense is typically the deductible.