Lifetime Workmanship Warranty

HEP RoofingLifetime Workmanship Warranty

Lifetime Workmanship Warranty | Roofing Done Right | Roofing | Etowah

Homeowners across Etowah choose HEP because our lifetime workmanship warranty isn’t just a promise—it's a guarantee that your roof will stand strong through every season. From the first inspection to the final shingle, our certified crews treat your house as if it were their own, combining premium materials with meticulous craftsmanship rooted in decades of local experience.

When storm clouds roll in over Starr Mountain or summer sun beats down on the Hiwassee, you’ll have absolute confidence knowing your roof was installed with one guiding principle: roofing done right. That means precision nailing patterns, flawless flashing, and thorough clean-up on every project, every time.

Ready to secure the last roof you’ll ever need? Call HEP today for a free, no-pressure assessment and discover why neighbors throughout Etowah trust us to protect what matters most—now and for a lifetime.

FAQs

What exactly is covered under your Lifetime Workmanship Warranty for roofs in Etowah?

Our Lifetime Workmanship Warranty guarantees that every aspect of the labor we perform—tear-off, decking repair, underlayment, flashing, shingle installation, ventilation, and final detailing—will remain free of installation-related defects for as long as the roof we installed is on your home. If a leak, premature shingle failure, or any other problem is traced back to workmanship, we will correct the issue at no cost for parts or labor.

How do local Etowah weather conditions factor into the way you install a roof?

Etowah sees hot, humid summers, occasional high winds, and severe thunderstorms. We tailor our installation methods to these conditions by using six-nail shingle patterns for uplift resistance, installing synthetic underlayment that sheds heavy rain quickly, and incorporating ridge and soffit ventilation to mitigate heat buildup. These climate-specific steps reduce the likelihood of workmanship-related failures and are fully covered under the warranty.

Is the Lifetime Workmanship Warranty transferable if I sell my home?

Yes. The warranty can be transferred one time within the first 10 years of the original installation. The new homeowner simply notifies us in writing within 60 days of the property transfer, and the coverage remains in force for the remainder of the roof’s life. This adds resale value and peace of mind for future buyers.

Are there any exclusions I should know about?

The warranty does not cover damage caused by acts of nature (hail, tornadoes, falling trees), improper maintenance (e.g., pressure-washing shingles), unauthorized roof penetrations (new satellite dishes, skylights installed by others), or modifications made after installation. Material-only defects are covered separately by the manufacturer’s product warranty. Everything directly related to our workmanship remains protected.

How do I request service under the warranty if I notice a problem?

Call our Etowah office or submit a service request through our website. We will schedule an on-site inspection within 72 hours for leaks and within 7 days for non-urgent concerns. If the issue is workmanship-related, we will repair it promptly, document the fix, and provide you with an updated warranty record—completely free of charge.

What makes your ‘Roofing Done Right’ process different from other contractors?

We follow a 10-step installation protocol that includes digital roof mapping, job-specific crew briefings, continuous on-site supervision, and a 47-point final inspection. Every crew member is manufacturer-trained and OSHA-certified. Because the same stringent procedure is used on every Etowah project, we can confidently back the work with a lifetime warranty—something many competitors hesitate to offer.

HEP Roofing
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(423) 228-7848