Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Estill Springs
Homeowners and business owners across Estill Springs choose HEP because they want roofing done right—and protected for the long haul. Every roof we install is backed by a true industry-leading warranty package: lifetime workmanship protection, up to 50 years of non-prorated material coverage, and a no-leak guarantee that we handle in-house. That means one call to HEP is all it takes to activate, transfer, or service your warranty, without third-party runarounds or hidden fees.
Our factory-certified crews follow strict manufacturer specs, document every step, and finish with a detailed final inspection, ensuring your warranty holds its full value. Whether a summer storm rolls through or you’re planning to sell, you’ll have written proof that your Estill Springs roof was installed to the highest standards—and is safeguarded by Tennessee’s most trusted roofing team. Reach out today and relax knowing your investment is secure from day one.
FAQs
What types of roofing warranties do you offer in Estill Springs?
We provide three levels of protection: (1) a manufacturer’s material warranty that covers defects in shingles and accessories for up to 50 years, (2) our 15-year “Roofing Done Right” workmanship warranty that guarantees flawless installation, and (3) an optional System Plus warranty that combines extended material and labor coverage for true lifetime protection.
How does your workmanship warranty differ from the material warranty?
The material warranty is backed by the shingle manufacturer and covers premature failure of the roofing products themselves (cracking, granule loss, manufacturing defects). Our workmanship warranty is issued by us, the installer, and covers any leaks or issues caused by installation errors—flashing, fastening, ventilation, or underlayment problems. Together they protect you from both product and labor-related issues.
What does a “lifetime” warranty actually cover and for how long?
In roofing, “lifetime” means as long as you, the original owner, live in the home. During the first 50 years, the warranty is non-prorated, so both materials and replacement labor are 100 % covered. After 50 years, coverage continues on a prorated basis for the remaining life of the roof. The warranty applies to manufacturing defects, not damage from storms, foot traffic, or lack of maintenance.
Are the warranties transferable if I sell my home in Estill Springs?
Yes. All of our manufacturer warranties may be transferred once within the first 10 years at no cost, adding value to your home during resale. Our workmanship warranty is also transferable within five years of installation. The new owner simply completes a short transfer form so coverage continues without interruption.
What can void a roofing warranty and how do I keep it valid?
Common warranty-voiding issues include (1) improper repairs by non-certified contractors, (2) inadequate attic ventilation, (3) installation of satellite dishes or solar panels without correct flashing, and (4) failure to perform routine maintenance such as gutter cleaning. To keep your warranty intact, use only certified professionals for any roof work, schedule an annual inspection, and document maintenance and repairs.
Why are industry-leading warranties especially important for homes in Estill Springs?
Middle Tennessee’s humid summers, heavy rains, and occasional high-wind storms place extra stress on roofing systems. An industry-leading warranty assures homeowners that both materials and installation are built to withstand the local climate. Should an issue arise, you have written, long-term protection that minimizes out-of-pocket expenses and preserves your property’s value.