Iron-clad Warranties

Iron-clad Warranties | Siding Solutions | Roofing | Englewood

When Englewood homeowners choose HEP, they get more than a fresh roof or new façade—they gain the confidence of iron-clad warranties backed by a local team that treats every shingle and panel as if it protects our own homes. Our seasoned experts pair premium materials with meticulous installation, ensuring each roof stands firm against Gulf-coast gusts while each plank of our siding solutions resists fading, warping, and daily wear. From the first inspection to the final handshake, you’ll always know exactly what’s covered, for how long, and how to reach us should you ever need support.

Whether you’re planning a sleek exterior refresh or repairing storm damage, HEP makes the process refreshingly straightforward. We coordinate permits, keep job sites spotless, and finish on schedule—often ahead of it—so you can get back to enjoying balmy Englewood evenings without the noise of construction. Discover craftsmanship fortified by transparent guarantees, and rest easy knowing your biggest investment is sheltered by the strongest promises in the business.

FAQs

What does your “Iron-Clad” roofing and siding warranty actually cover?

Our Iron-Clad Warranty gives Englewood homeowners full protection on both materials and workmanship. That means we cover leaks, wind or hail damage up to the warranted wind-speed rating, loosened siding panels, flashing failures, and any installation-related defects. If a product we install fails to perform as promised during the warranty period, we supply the labor, replacement materials, disposal, and any required permits at no cost to you.

How long is the warranty period for labor and materials?

For complete peace of mind, we back our asphalt and metal roofing systems with a 50-year non-prorated material warranty and a 25-year workmanship warranty. Premium vinyl or fiber-cement siding carries a lifetime material warranty and the same 25 years on labor. Unlike prorated plans that lose value each year, our coverage stays at 100 % for the entire term.

Is the warranty transferable if I sell my Englewood home?

Yes. Within the first 10 years, you can transfer the Iron-Clad Warranty to a new homeowner one time at no additional cost. A simple transfer form must be completed within 60 days of closing. This feature can boost resale value, since buyers know they are protected by a reputable local contractor.

What steps should I follow to file a warranty claim?

1. Call or email our Englewood office with your project number or the property address. 2. We schedule a free on-site inspection—usually within 48 hours. 3. Our technician documents the issue with photos/video and explains the corrective action. 4. You sign off on the work order; we handle permits, materials, and repairs. 5. After the repair, you receive an updated warranty certificate showing the fix date, keeping your coverage intact for the balance of the term.

Will the warranty be void if I perform maintenance or install holiday lights myself?

Routine homeowner maintenance—such as gutter cleaning, gentle washing of siding, or hanging non-penetrating holiday lights—will not void the warranty. However, drilling holes, pressure-washing above 1,500 psi, or using harsh chemicals can negate coverage in the affected area. If you’re unsure, call us first; we’re happy to advise you at no charge.

How does your Iron-Clad Warranty differ from a manufacturer’s warranty?

Manufacturer warranties only cover factory defects in the product itself, not mistakes made during installation. Our Iron-Clad Warranty combines the manufacturer’s material coverage with our own robust labor guarantee. Because we are certified installers for multiple major brands, our workmanship warranty meets or exceeds manufacturer specifications—so you get one seamless, local point of contact instead of dealing with multiple parties.