Robust Warranties

Robust Warranties | Roofing Done Right | Roofing | Englewood

When Englewood homeowners choose HEP, they’re choosing craftsmanship backed by some of the most comprehensive protection in the industry. Our robust warranties cover materials, labor, and even the unexpected, so you can enjoy true peace of mind long after the last shingle is nailed down. It’s all part of our promise of roofing done right—quality installations performed by certified crews who treat your home as if it were their own.

Should an issue arise years down the road, one call to HEP is all it takes. We handle claims directly, coordinate repairs swiftly, and honor every line of every warranty without hidden fees or fine print. From severe summer storms to blazing Florida sun, your roof is prepared for whatever nature brings, and your investment is protected for decades. That’s the confidence that comes from choosing HEP, where “good enough” is never good enough.

FAQs

1. What sets your “Robust Warranties Roofing – Roofing Done Right” program apart from a typical roof warranty in Englewood?

Most roofers offer either a short-term labor warranty or rely solely on the manufacturer’s material warranty. Our program combines both under one umbrella. You receive a Lifetime Limited Material Warranty backed by the shingle manufacturer AND a 25-year transferable workmanship warranty backed by us. That means any leak, blow-off, or material defect caused by installation or manufacturing is repaired or replaced at no cost for the covered term—including tear-off, disposal, and replacement labor.

2. How long is the workmanship warranty, and what exactly does it cover?

Our workmanship warranty runs 25 years from the date of substantial completion. It covers any leak, wind uplift, or fastening failure that can be traced back to our installation methods. If a ridge cap loosens, flashing pulls away, or a fastener backs out—regardless of the underlying manufacturer coverage—we will repair it, supply all replacement materials, and handle interior drywall repairs directly damaged by the roof leak. Normal wear, acts of God beyond design limits, or homeowner-caused damage are excluded, but we’ll still help you file an insurance claim if needed.

3. Can the warranties be transferred if I sell my Englewood home?

Yes. Both the manufacturer’s lifetime shingle warranty and our 25-year workmanship warranty are fully transferable one time within the first 10 years. The new owner simply completes a short transfer form within 60 days of closing. A transferable warranty is a strong selling feature and can add thousands of dollars to your home’s resale value in the Englewood market.

4. What actions could void my roof warranty, and how can I avoid them?

Common causes of voided coverage include: (1) unapproved rooftop additions such as satellite dishes or solar arrays that penetrate the shingles without proper flashing; (2) hiring another contractor to modify or patch the roof; (3) inadequate attic ventilation caused by later remodeling; and (4) neglecting basic maintenance, like clearing debris from valleys and gutters. To stay protected, call us before anyone works on your roof, schedule a free inspection every two years, and keep attic vents unobstructed.

5. How do I file a warranty claim if I notice a problem?

Step 1: Call our Englewood office or submit a claim through the customer portal. Step 2: We schedule a same- or next-day inspection and document the issue with photos. Step 3: If it’s an installation or material defect, we file the paperwork with the manufacturer on your behalf and schedule repairs—usually within 5 business days for leaks. If the damage is storm-related, we’ll help you open an insurance claim and coordinate adjuster meetings so you still enjoy priority service.

6. Does the warranty cover hurricane or severe-weather damage common to Englewood?

Our workmanship warranty guarantees that the roof will withstand winds up to the manufacturer’s stated rating (usually 130 mph for architectural shingles). If your roof fails under winds below that threshold, you are covered. For winds above the rating—or hail, flying debris, or water intrusion driven by extreme storms—you’ll file through your homeowners insurance first. Because we install to or above Florida Building Code high-wind zones, insurance carriers seldom deny claims, and we remain your advocate throughout the process.