- HEP Roofing
- Urgent Repair

Urgent Repair
Urgent Repair | Roofing Done Right | Roofing | Elora
When a sudden leak turns Elora’s gentle rain into an unwelcome indoor shower, you need craftsmen who act fast, respect your home’s character, and leave nothing to chance. HEP’s urgent repair specialists arrive with stocked trucks, safety-first protocols, and decades of local know-how, restoring everything from historic limestone cottages near the gorge to modern farm outbuildings on the township’s edge. Every shingle is matched, every flashing sealed, and every job is photographed for your peace of mind—because “good enough” isn’t in our vocabulary; we believe in roofing done right.
That commitment means clear timelines, transparent pricing, and a tidy site before we leave. Whether last night’s windstorm peeled back sections of asphalt or ice dams opened a stubborn drip, you’ll get a 24/7 live answer, priority scheduling, and workmanship that stands up to Wellington County’s toughest weather. Call HEP today and feel the relief of partnering with professionals who treat your roof like their own—fast, precise, and always focused on protecting what matters most to you.
FAQs
How quickly can you respond to an urgent roof repair call in Elora?
Because we keep dedicated emergency crews on standby in Centre Wellington, we can usually be on-site anywhere in Elora within 1–2 hours of your call, day or night. Our trucks are fully stocked, so most critical repairs are completed on the first visit.
What types of emergency roof issues do you handle?
We repair storm and wind damage, sudden leaks, ice-dam back-ups, falling-tree punctures, missing or blown-off shingles, flashing failures, skylight leaks, and any other condition that threatens the interior of your home. If water is entering, we can stop it.
Will a temporary repair be enough until a full replacement can be scheduled?
In many cases a professionally installed temporary repair—such as a reinforced patch, tarp or emergency flashing—will protect your home safely for weeks or even months. We’ll document the damage, explain how long the interim fix should last, and schedule the permanent repair or replacement at a time that works for you.
How do you determine whether my roof needs repair or full replacement?
After stabilising the leak, our certified inspector conducts a 15-point evaluation that includes shingle life, underlayment condition, ventilation, flashing integrity and attic moisture readings. You receive a written report with photos and an honest recommendation: spot repair, sectional re-roof or full replacement, along with cost and lifespan estimates for each option.
Can you work with my insurance company on storm-damage claims?
Yes. We provide detailed damage assessments, photos and itemised estimates formatted to insurer standards (Xactimate). With your permission, we speak directly to the adjuster, meet them on-site if required, and supply all documentation so you receive the maximum entitled coverage with minimal hassle.
What steps do you take to ensure safety and quality during an urgent repair?
Our crew follows CSA-approved fall-protection protocols, installs temporary guardrails when needed, and uses heavy-duty tarps to safeguard landscaping. All repair materials meet or exceed Ontario Building Code. Every emergency fix is double-checked by a licensed roofer and backed by our 1-year labour warranty, which is upgraded to a full system warranty if we later complete the permanent roof work.