- HEP Roofing
- Iron-clad Warranties

Iron-clad Warranties
Iron-clad Warranties | Roof Replacement | Roofing | Elora
Looking for a stress-free roof replacement in Elora? HEP’s Iron-Clad Warranties Roofing team takes the worry out of protecting your home. From the first shingle to the final inspection, our certified installers use premium materials engineered for Ontario’s wildest weather, and we back every project with a no-nonsense lifetime workmanship guarantee. You’ll get honest advice, transparent pricing, and a dedicated project manager who keeps you in the loop at every stage.
Homeowners choose HEP because we treat every roof as if it shelters our own families. Whether your existing roof is showing its age, suffered storm damage, or you simply want to boost curb appeal and energy efficiency, we deliver fast, clean, code-compliant results that stand up to time and temper. Schedule your free inspection today and discover why neighbours all over Elora trust HEP for craftsmanship that’s truly set in stone.
FAQs
What does your Iron-Clad Roofing Warranty actually cover?
Our Iron-Clad Warranty is a dual protection program that combines the manufacturer’s material warranty with our own workmanship guarantee. It covers all shingles, underlayment, flashing, vents, and fasteners against manufacturing defects, and it also guarantees that every aspect of the installation was completed to code and manufacturer specifications. If a leak, blow-off, or material failure occurs that is tied to either defective products or workmanship, we repair or replace the affected area at no cost to you—including labour, materials, and disposal fees.
How long is the warranty period for a roof replacement in Elora?
The warranty is tiered for maximum protection: 50-year non-prorated coverage on materials, 25-year coverage on our workmanship, and a lifetime guarantee against wind damage up to the manufacturer’s stated wind rating (up to 209 km/h for most shingle lines we install). After the non-prorated period ends, the warranty continues on a prorated basis for as long as you own the home.
Is the warranty transferable if I sell my home?
Yes. You can transfer the Iron-Clad Warranty one time within the first 10 years after installation at no additional charge. Simply notify us in writing within 60 days of closing. A transferred warranty helps boost resale value, because the new homeowner receives the remaining balance of both the material and workmanship coverage.
What kinds of actions or conditions could void the warranty?
Common scenarios that void coverage include: (1) roof alterations by non-certified contractors, (2) installation of satellite dishes, solar panels, or skylights without our approval, (3) failure to keep gutters clear, leading to ice damming or standing water, and (4) storm damage that was not reported within a reasonable time frame. We give every homeowner a simple maintenance checklist to prevent these issues, and annual inspections are available to keep the warranty fully intact.
How do I file a warranty claim and how quickly will you respond?
To initiate a claim, call our 24/7 warranty line or submit the online claim form. You will receive a confirmation within one business day. A certified technician will be onsite in Elora within 48 hours (often sooner) to inspect the issue. If the problem is covered, repair work typically begins within seven days, weather permitting. Emergency leak calls are prioritized and handled the same day whenever possible.
Why are Iron-Clad Warranties especially important for homeowners in Elora?
Elora’s climate sees freeze-thaw cycles, high winds funneling through the Grand River gorge, and occasional hail. These conditions accelerate shingle deterioration and can expose weaknesses in installation. An Iron-Clad Warranty ensures you are protected against both material failure and workmanship issues, giving you peace of mind that any weather-related roofing problem will be corrected promptly without hidden costs.