Workmanship Guarantee
Workmanship Guarantee | Roof Repair | Roofing | Dunlap
When Dunlap weather puts your shingles to the test, homeowners turn to HEP for fast, meticulous roof repair backed by an iron-clad workmanship guarantee. Our licensed specialists arrive with fully stocked trucks, pinpoint problems on the spot, and fix them right the first time—whether it’s a sneaky leak, wind-torn flashing, or storm-dented metal. Because we’re local, we know the unique demands of Cumberland Plateau climates and choose materials engineered to outlast them.
What makes HEP different is our promise that every nail, seal, and shingle is installed to the highest standard—guaranteed. If a repair we performed fails due to craftsmanship, we’ll make it right at no additional cost, giving you peace of mind long after the ladders are gone. Call, click, or text today, and let Dunlap’s most trusted roofing team protect what matters most: your home.
FAQs
What does your workmanship guarantee cover on a roof repair in Dunlap?
Our workmanship guarantee protects you against any installation errors or craftsmanship defects that occur during the repair process. If a leak, loose shingle, flashing failure, or other roof-related problem develops because our technicians did not install a component correctly, we will return, diagnose, and fix the issue at no cost to you. The guarantee does not cover damage caused by extreme weather, fallen trees, or lack of routine maintenance, but it does ensure that every joint, fastener, and seal we touch during your repair is performed to industry standards.
How long does the workmanship guarantee last?
For roof repairs performed by our team in Dunlap, we provide a 10-year workmanship guarantee. This period exceeds the state minimum requirements and is designed to give you long-term peace of mind. Within those ten years, if an issue directly related to our repair workmanship appears, we will resolve it promptly and free of charge. Materials used in the repair are still subject to the manufacturers’ separate warranties, which often run 20–50 years depending on the product.
How do I make a claim if I suspect a workmanship-related problem?
Simply call our local Dunlap office or submit a request through the “Warranty Service” form on our website. We will schedule an inspection within 48 business hours. If our inspection confirms the issue is workmanship-related, we will provide a written action plan and complete the corrective repair—typically within one week, weather permitting. There are no service fees, trip charges, or hidden costs when a problem is covered by our workmanship guarantee.
What is the difference between a workmanship guarantee and a manufacturer’s warranty?
A manufacturer’s warranty covers defects in the roofing materials themselves—such as shingles, underlayment, or sealants—while our workmanship guarantee covers the labor and installation methods we use. Think of it this way: If a shingle prematurely cracks because it was produced incorrectly, the manufacturer replaces the shingle. If the shingle was installed with improper nailing or flashing technique and leaks, our workmanship guarantee covers the fix. Together, the two warranties provide comprehensive protection for your roof repair investment.
Is your workmanship guarantee transferable if I sell my home?
Yes. Should you sell your property within the 10-year guarantee period, the remaining term of the workmanship guarantee transfers automatically to the new owner at no cost. All you need to do is notify us within 60 days of closing so we can update our records. A transferable guarantee adds value to your home by giving prospective buyers confidence in the quality of the roof repair.
Does the workmanship guarantee cover storm or hail damage common in Dunlap?
Storm, hail, or wind damage is typically considered an external event and is therefore covered by your homeowners’ insurance, not by our workmanship guarantee. However, if a storm exposes an installation defect that we were responsible for, we will correct that portion under the guarantee and provide documentation to help you file any related insurance claim for the weather damage itself. This collaboration ensures you get comprehensive coverage from both the guarantee and your insurer.