- HEP Roofing
- Factory-certified Crews

Factory-certified Crews
Factory-certified Crews | Roofing | Duff
When storms sweep across Duff or time simply takes its toll, HEP’s factory-certified crews respond with skill, speed, and a sincere appreciation for your home. Our technicians train directly with shingle manufacturers, so every nail is placed to spec and every warranty remains intact—giving you peace of mind from the rooftop down. From meticulous tear-offs to spotless clean-ups, we treat your property as if it were our own, keeping communication clear and the job site safer than you’d expect.
Residents choose HEP because we blend small-town courtesy with industry-leading materials and technology. Whether you need a full replacement or a quick repair, our commitment to craftsmanship means your investment lasts longer and looks sharper. Let us raise the bar for roofing in Duff; schedule your free inspection today and discover how easy a five-star roof experience can be.
FAQs
What does it mean that your crews are “factory-certified” roofing installers?
Factory-certified means every crew member has been trained and tested by the shingle and membrane manufacturers we represent. They have mastered proper installation techniques, current building-code requirements, and manufacturer-specific quality controls. Certification is renewed on a regular schedule, so our roofers stay up to date on new products, safety standards, and best practices. As a result, you receive a roof that meets or exceeds the manufacturer’s specifications—an essential factor for keeping your warranty valid.
Why should I choose a factory-certified roofer over a standard roofing contractor in Duff?
Working with a factory-certified team offers three big advantages: 1. Proven Expertise – Certification verifies the crew’s competence with the exact system you’re buying. 2. Better Warranties – Manufacturers allow longer and more comprehensive warranty coverage (often 25–50 years, non-prorated) only when their certified contractors perform the work. 3. Quality Audits – Certified roofers are subject to ongoing inspections from the manufacturer, giving you an extra layer of quality control beyond local building inspections.
What roofing systems and materials do your certified crews install in Duff?
Our accreditation covers the full line of GAF, CertainTeed, and Owens Corning asphalt shingles, standing-seam and stone-coated steel panels, low-slope TPO and EPDM membranes, and specialized impact-resistant and reflective “cool roof” products. Whether you need a steep-slope residential roof or a flat commercial system, we have factory authorization for tear-off, substrate repair, ventilation upgrades, flashing, and full system installation.
How long does a typical roof replacement take when done by your factory-certified crew?
Most single-family asphalt-shingle projects in Duff are completed in 1–2 days, including tear-off, deck inspection, underlayment, shingle installation, and clean-up. Larger or more complex roofs—such as multi-faceted designs, metal systems, or flat commercial roofs—may take 3–7 days. Because the crew is factory-trained, tasks are sequenced efficiently to minimize weather exposure and downtime, reducing the overall project timeline compared with non-certified installers.
What kind of warranty coverage can I expect on a factory-certified roofing installation?
When a certified crew installs your roof, you become eligible for the manufacturer’s top-tier extended warranty. For shingles, that usually means 25–50 years of material defect coverage and 10–25 years of workmanship protection that is backed directly by the manufacturer, not just the local contractor. Commercial membrane systems can receive 20- to 30-year No-Dollar-Limit (NDL) warranties. All warranties are transferable to a new owner if you sell your property, adding resale value.
Are your factory-certified crews licensed, insured, and compliant with local Duff regulations?
Absolutely. Every crew member carries manufacturer certification cards, OSHA safety training, and fall-protection accreditation. The company itself maintains full liability insurance, workers’ compensation coverage, and a Duff business license. We handle the building permit process, coordinate mandatory inspections, and adhere to Duff’s disposal and recycling ordinances for roofing debris. This comprehensive compliance protects you from liability and ensures a smooth, code-approved project.