Full Replacement
Full Replacement | Storm Damage Restoration | Roofing | Duff
When powerful winds and pounding rain rip through Duff, homeowners trust HEP to turn chaos into comfort. Our certified roofing specialists move quickly, documenting every shingle, flashing, and gutter that’s been compromised, then guiding you through insurance claims so you’re never left guessing. We don’t just patch holes—we provide full replacement roofing that’s engineered to outlast the next big storm, installed with the same neighbor-to-neighbor care we’ve offered East Tennessee families for decades.
From the first tarp to the final inspection, our team treats your home like our own, keeping job sites tidy and communication clear. With premium materials, transparent pricing, and a workmanship warranty that actually means something, we make storm damage restoration feel refreshingly stress-free. Let HEP restore your roof—and your peace of mind—so you can get back to loving life in Duff.
FAQs
How can I tell whether my Duff home needs a full roof replacement after a storm or just minor repairs?
Visible signs such as widespread shingle loss, large areas of lifted or cracked shingles, punctures from debris, interior water stains, or daylight visible in the attic generally indicate structural damage that a simple repair cannot solve. Our Haag-certified inspectors perform a free, no-obligation assessment that examines the decking, flashing, ventilation, and underlying moisture levels to determine whether a full replacement is the safest and most cost-effective option.
What steps should I take immediately after noticing storm damage to my roof?
1) Put safety first—stay off the roof and keep family members clear of hazards. 2) Document the damage with photos or video from the ground. 3) Call our 24/7 emergency line; we can usually install a temporary tarp within hours to stop active leaks. 4) Contact your insurance carrier to start a claim and let them know a professional roofer will be providing a detailed report. Fast action helps prevent further interior damage and speeds up the claims process.
Do you assist with insurance claims for storm damage in Duff, and what does that involve?
Yes. We work directly with all major insurers serving Duff. After our inspection, we generate an itemized damage report using Xactimate—the same estimating software carriers use—along with photo evidence. With your permission, we meet the adjuster on-site, advocate for the full scope of work needed, and handle required paperwork. This service comes at no additional cost and often results in higher claim approvals and faster payouts for our customers.
How long will a full roof replacement take once my claim is approved?
Most single-family homes in Duff can be completed in one to two working days, weather permitting. Larger or more complex roofs may require three to four days. Material delivery, tear-off, decking repairs, installation, and site clean-up are all included in that timeline. We provide you with a personalized schedule before we begin and update you daily on progress.
What roofing materials do you offer for storm restorations, and what kind of warranties come with them?
We install impact-rated architectural asphalt shingles, designer shingles, standing-seam metal, and synthetic slate—all selected for high wind and hail resistance suited to Duff’s climate. Manufacturer warranties range from 25-year limited to lifetime coverage, and we add our own 10-year workmanship warranty that is transferable if you sell your home. Most shingle lines qualify for optional upgraded warranties covering labor and disposal as well.
Can you handle related storm repairs such as gutters, siding, and interior water damage?
Absolutely. As a full-service storm restoration contractor, we can replace damaged gutters, fascia, soffits, skylights, and attic insulation, as well as repair minor drywall and paint issues caused by leaks. Bundling these services with your roof replacement streamlines scheduling, keeps costs lower, and ensures all repairs are covered under one warranty and one insurance claim where applicable.