Transparent Estimate
Transparent Estimate | Roofing Done Right | Roofing | Duff
When you invite HEP to your Duff home, you get more than a quote—you get total clarity. Our specialists walk every square foot with you, explain material options in plain language, and send a line-item estimate that never hides fees or fine print. From that first handshake to the final shingle, you always know what’s happening, why it matters, and how much it costs. That’s roofing done right.
Backed by decades of East Tennessee know-how, we combine premium Owens Corning products with meticulous installation techniques to create roofs that stand up to mountain winds, summer storms, and everything in between. Add industry-leading warranties and a crew that treats your property like their own, and you’ll see why homeowners across Duff trust HEP for strength, beauty, and peace of mind over their heads.
FAQs
How does your transparent estimate process work?
Our estimator visits your Duff property, performs a full roof inspection, takes measurements with digital tools, and photographs any problem areas. We then generate a line-item proposal that lists materials, labor, permits, disposal, and sales tax separately so you can see exactly where every dollar goes. You receive the estimate by email within 24 hours, and we walk you through each item to answer questions before you sign—no hidden fees, no last-minute up-charges.
What factors affect the cost of a new roof in Duff?
Price is influenced by the roof’s total square footage, pitch (slope), number of layers to be removed, choice of material (asphalt shingles, metal, standing seam, synthetic slate, etc.), accessibility for our crew and dumpsters, and any required decking repairs. Local Duff permit fees and Tennessee building-code requirements are also included. Because we itemize these variables in our estimate, you know exactly how each factor impacts the final price.
Are you licensed and insured to work on roofs in the Duff area?
Yes. We hold a Tennessee Home Improvement Contractor license (#HI-####) and carry $2 million in general liability insurance plus full workers’ compensation coverage for every crew member. Certificates of insurance are provided with every estimate. This protects you from liability and ensures your project complies with state and Duff municipal regulations.
How long will my roofing project take from estimate to completion?
A typical asphalt shingle replacement on an average 2,000 sq ft Duff home takes 1 day for tear-off and 1 day for installation, weather permitting. Metal and specialty roofs may take 3–5 days. After you approve the estimate, we can usually schedule your job within 2 weeks, depending on material availability. We give you a written timeline, keep you updated daily, and perform a full site cleanup before final inspection.
What roofing materials do you offer and what are their benefits?
We install architectural asphalt shingles (affordable and available in many colors), Class 4 impact-rated shingles (hail resistance), standing-seam metal (50+ year lifespan, energy efficient), stone-coated steel (metal strength with shingle appearance), and synthetic slate/shake (lightweight, premium look). During the estimate we show you samples, discuss durability, energy performance, manufacturer warranties, and how each option performs in Duff’s climate.
Do you provide warranties or maintenance after installation?
Absolutely. All complete roof replacements come with a 10-year workmanship warranty in addition to the manufacturer’s material warranty (30–50 years depending on product). We perform a free annual inspection for the first 3 years to ensure everything remains watertight. Should any workmanship issue arise, we fix it at no charge. We also offer optional maintenance plans that include gutter cleaning, minor sealant touch-ups, and storm-damage checks.