- HEP Roofing
- Workmanship Warranty

Workmanship Warranty
Workmanship Warranty | Storm Damage Restoration | Roofing | Ducktown
When Appalachian storms rip through Ducktown, HEP’s skilled roofing team is ready with rapid, meticulous storm damage restoration backed by an iron-clad workmanship warranty. We inspect every shingle, ridge, and flashing line, handle insurance documentation, and rebuild your roof with premium materials—so the next squall meets a surface as tough as the mountains around it.
Our warranty isn’t a fine-print afterthought; it’s our promise that every nail we drive and seam we seal will endure. If a craftsmanship issue appears, one call sends us back at no cost, protecting both your home and your budget. Choose HEP and enjoy the peace of mind that comes from local experts who stand firmly behind their work, rain or shine.
FAQs
What does your workmanship warranty for storm-related roof repairs in Ducktown cover?
Our workmanship warranty guarantees that all labor performed on your roof—whether it’s shingle replacement, flashing repair, decking reinforcement, or complete reroofing—will be free from installation errors for the full term of the warranty. If a leak, ventilation issue, or premature material failure occurs because something was installed incorrectly, we will return, diagnose, and fix the problem at no cost to you. The warranty is separate from, and in addition to, any manufacturer material warranty.
How long does the workmanship warranty last, and can it be transferred if I sell my home?
We provide a 10-year workmanship warranty on all storm-damage roof restorations in Ducktown. During those ten years, you have full labor coverage for any defect related to our installation methods. If you sell your home within the warranty period, the remaining balance of the warranty can be transferred one time to the new homeowner at no charge, giving buyers added confidence and potentially increasing your home’s resale value.
What is the step-by-step process for storm damage restoration under your warranty?
1. Free inspection: A certified inspector documents wind, hail, or debris damage. 2. Detailed estimate: You receive an itemized scope of work and photos for transparency. 3. Insurance coordination: With your approval, we meet your adjuster onsite to ensure all damage is documented. 4. Restoration scheduling: Once paperwork is cleared, we schedule materials and crews—usually within 1–2 weeks. 5. Roof installation: Our crews follow manufacturer specs and local Ducktown codes while our project manager performs quality checks. 6. Final walkthrough & warranty issuance: After your approval, we register your 10-year workmanship warranty and provide maintenance tips.
Will you assist me with my insurance claim after a severe storm in Ducktown?
Yes. We regularly work with all major insurers and understand the specific documentation they require. We can provide storm reports, photos, a damage assessment, and a professional estimate formatted to insurance standards. During the adjuster meeting, we advocate on your behalf to ensure all legitimate storm-related damage is recognized, helping you receive a fair settlement faster.
What signs should I look for after a storm to know if I need a professional roof inspection?
• Missing, cracked, or curled shingles • Loose or dented metal flashing around chimneys, vents, or valleys • Granule buildup in gutters or downspouts • Water stains on ceilings or attic rafters • Sagging roof decking visible from the attic • Dented gutters, siding, or AC units (often linked to hail impact) If you notice any of these issues—or if a neighboring property suffers roof damage—schedule a no-obligation inspection promptly to prevent minor problems from escalating.
Why choose your company for storm damage roof restoration in Ducktown?
• Local expertise: We understand Ducktown’s unique weather patterns and municipal code requirements. • Certified crews: Our installers carry manufacturer certifications, ensuring your roof qualifies for full material warranties. • Rapid response: We stock popular shingle colors and have dedicated emergency crews, so we can often tarp and secure the roof the same day you call. • Transparent pricing: You receive itemized estimates with no surprise add-ons. • Ten-year workmanship warranty: Backed by a track record of over 1,000 roofs completed in Polk County, our warranty is a real promise, not just fine print.