Storm-damage Team
Storm-damage Team | Storm Damage Restoration | Roofing | Ducktown
When powerful winds and pounding rain slam into Ducktown, HEP’s storm-damage team arrives fast, fully equipped to shield your home from further harm. Our seasoned roofers climb up while the clouds are still clearing, tarping exposed decking, sealing flashing, and documenting every dent and missing shingle for your insurance claim. Because we’re locals, we know the steep pitches, metal roofs, and charming historic structures that make Ducktown unique—and we know exactly how to bring them back to pre-storm condition.
From emergency dry-ins to complete roof replacements, our certified crew handles every phase of storm damage restoration with transparent estimates, top-tier materials, and workmanship warranties that weather the next downpour. One call to HEP gets you a partner who treats your property like their own, keeps you updated with photos and texts, and leaves your yard cleaner than they found it. When the next storm hits, you’ll already know who to trust.
FAQs
How quickly can your storm-damage team respond to a roofing emergency in Ducktown?
Our on-call crews are based right here in Polk County, so we can typically arrive anywhere in Ducktown within 60–90 minutes of your call. During widespread storm events we prioritize homes with active leaks or structural hazards first, but all requests are logged and scheduled the same day.
What should I do immediately after my roof is damaged by hail or high winds?
For safety, stay clear of downed power lines and avoid climbing on the roof. Call us to dispatch an inspector, and if water is entering the home, place buckets under leaks and move valuables away. We provide emergency tarping to stop further intrusion until permanent repairs are made.
Will you work with my insurance company on the storm-damage claim?
Yes. Our licensed adjuster-assist team documents damage with photos, drone imagery, and a detailed Xactimate estimate, then meets your insurer’s field adjuster on-site. We handle all claim paperwork and code-upgrade supplements, so you only need to pay your deductible once the claim is approved.
How long does a typical storm-damage roof replacement take in Ducktown?
Most asphalt-shingle roof replacements take one full day of tear-off and installation, followed by a brief cleanup and final inspection the next morning. Metal or specialty roofs can take 2–3 days. We schedule work around weather windows to avoid exposing your home to additional rain.
Are you familiar with local Ducktown building codes and wind-zone requirements?
Absolutely. Polk County follows the 2018 International Residential Code with specific 110-mph wind ratings for roofing in Ducktown. We install shingles using six-nail patterns, high-temperature ice-and-water shield in valleys, and ring-shank decking fasteners to exceed code and qualify you for enhanced manufacturer warranties.
What warranties and guarantees do you offer on storm-damage repairs?
All full roof replacements include a 5-year workmanship warranty from our company plus the manufacturer’s 30- to 50-year material warranty, registered in your name. For repair-only jobs, we provide a 1-year labor warranty that covers the specific areas serviced. We also offer optional preventive maintenance plans to keep your new roof storm-ready.