Certified Crews
Certified Crews | Siding Solutions | Roofing | Ducktown
When Ducktown homes face blistering summers, soaking spring storms, and the occasional mountain snow, HEP’s certified crews keep exteriors looking sharp and sealed tight. Our specialists combine decades of roofing know-how with precision craftsmanship, replacing worn shingles, repairing flashing, and installing ventilation that lets your attic breathe. Every roof is backed by industry-leading warranties and handled as if it’s sheltering our own families.
That same care drives our siding solutions. From energy-efficient vinyl to artisan fiber cement, we tailor colors and profiles that elevate curb appeal while resisting fading, pests, and moisture. Responsive scheduling, transparent quotes, and spotless cleanup mean you enjoy a refreshed exterior without the hassle. Trust the local team that shows up on time, works safely, and leaves Ducktown homes stronger than ever.
FAQs
Are your roofing and siding crews in Ducktown fully certified and insured?
Yes. Every crew member who works on your Ducktown home carries manufacturer-specific installation certificates (such as GAF Master Elite for roofing and CertainTeed Master Craftsman for siding) as well as OSHA safety training cards. Our company also maintains full general liability and workers’ compensation insurance, so you are completely protected from liability during the project.
What types of roofing systems do you install in the Ducktown area?
We install asphalt shingles, standing-seam metal, and energy-efficient synthetic shake or slate. Because Ducktown sits in a humid subtropical climate prone to heavy rainfall, we recommend Class A fire-rated, algae-resistant shingles or 24-gauge metal panels with Kynar 500® finish. All materials are sourced from top manufacturers and installed to meet or exceed local building codes.
How long does a typical roofing or siding replacement take?
Most single-family homes in Ducktown require 1–2 days for a complete roof replacement and 3–5 days for full siding replacement, weather permitting. Our project manager will give you a detailed schedule before work begins, and certified crew leads remain on-site to keep the job on track and handle any unforeseen delays.
Do you help with insurance claims for storm or hail damage?
Absolutely. If your Ducktown property has experienced wind, hail, or fallen-limb damage, our HAAG-certified inspectors will document the damage, meet with the adjuster, and provide a line-item estimate using Xactimate software. This ensures you receive a fair settlement and that all code-required upgrades (like ice-and-water shield or drip-edge) are included.
What warranties come with your roofing and siding solutions?
You receive two warranties: a manufacturer’s material warranty (up to 50 years non-prorated on roofing and lifetime on premium vinyl or fiber-cement siding) and our own 10-year certified workmanship warranty. Because we are factory-certified, the manufacturer honors labor and material coverage even if another contractor performs future repairs.
How is the project cost determined, and do you offer financing?
We provide a free, no-obligation on-site assessment, then generate a written estimate that details tear-off, material, labor, disposal, and permit fees. There are no hidden charges—any change orders must be approved by you in writing. For budgeting convenience, we partner with national lenders to offer 0% APR plans for 12 months or low-interest terms up to 144 months, subject to credit approval.