Lifetime Workmanship Guarantees
Lifetime Workmanship Guarantees | Gutter Replacements | Roofing | Ducktown
When unpredictable Ducktown weather batters your home, HEP is ready with expert gutter replacements that protect your roof, siding, and foundation for decades to come. Our seasoned technicians remove failing systems, install precision-cut seamless gutters, and seal every joint to perfection—all backed by HEP’s Lifetime Workmanship Guarantee. That means if a workmanship-related issue ever appears, we’ll make it right at no cost, whether it’s next month or twenty years from now.
From the first inspection to the final cleanup, you’ll notice the HEP difference: clear communication, punctual crews, and a customer-first mindset that turns a necessary upgrade into a smooth, stress-free experience. Discover why Ducktown homeowners trust us for roofing and gutter care that never quits, and schedule your complimentary assessment today.
FAQs
What exactly does your Lifetime Workmanship Guarantee cover for gutter replacements in Ducktown?
Our Lifetime Workmanship Guarantee promises that all labor associated with installing, fastening, sealing, and aligning your new gutter system will remain free of workmanship-related defects for as long as you own your Ducktown home. If a leak, sag, separation, or overflow is traced back to the way we installed the gutters—not to storm damage or material failure—we will repair or refit the system at no cost to you, including parts, labor, and disposal.
How does the guarantee benefit Ducktown homeowners compared with a standard one-year labor warranty?
A typical labor warranty lasts 12 months, meaning you shoulder future repair costs once the year is up. Our Lifetime Workmanship Guarantee removes that financial uncertainty for as long as you own the property. Ducktown receives an average of 60+ inches of rainfall annually; knowing installation errors are permanently covered gives you long-term peace of mind during heavy downpours and the leaf-clogging autumn season.
Are the gutter materials themselves also covered for life?
Materials are protected under the manufacturer’s product warranty, which usually ranges from 20 years to lifetime depending on whether you choose aluminum, steel, or copper. Our Lifetime Workmanship Guarantee works in tandem with that coverage. If a section fails due to a factory defect, the manufacturer supplies the replacement part and we reinstall it free of workmanship charges.
What situations could void my Lifetime Workmanship Guarantee?
The guarantee remains in force provided the gutter system is not altered by anyone other than our certified technicians, is not intentionally damaged, and is reasonably maintained. Activities that void coverage include: drilling new holes, rerouting downspouts, attaching satellite dishes or holiday-light clips that puncture the trough, and neglecting obvious debris blockages that cause backup overflow.
How do I file a claim if I suspect a workmanship issue with my gutters?
Simply call our Ducktown office or submit a service request through our website. We’ll schedule an inspection—usually within 48 hours. If the problem is workmanship-related, we’ll perform repairs within 7–10 business days, weather permitting, and provide a written report for your records. No service fees, trip charges, or hidden costs apply.
Does the Lifetime Workmanship Guarantee transfer to the next homeowner if I sell my house?
Yes. The guarantee is fully transferable once within the first 10 years at no charge, provided the new homeowner contacts us within 60 days of closing to register the transfer. After 10 years, a modest $200 inspection and re-certification fee applies to extend coverage for the next owner, adding value to your Ducktown property during resale.