- HEP Roofing
- Free Inspection

Free Inspection
Free Inspection | Gutter Replacements | Roofing | Ducktown
When sudden downpours turn Ducktown’s peaceful streets into rushing streams, your roof and gutters take the brunt of the surge. HEP’s local team makes it simple to protect your biggest investment with a no-obligation, same-day inspection that covers every shingle, seam, and downspout. Our certified pros arrive on time, climb up safely, and photograph any issues so you can see exactly what’s happening overhead—no guesswork, no pressure, and never a fee.
If our report shows it’s time for repairs or gutter replacements, you’ll get a clear plan, fair pricing, and trusted materials that shed water and worries for years to come. From first call to final cleanup, we treat your home like our own, backing every project with dedicated customer care and industry-leading warranties. Schedule your free inspection today and discover why Ducktown families have counted on HEP for hassle-free roofing and gutter solutions since 2002.
FAQs
What does your free roofing and gutter inspection in Ducktown include?
Our technician will perform a full exterior assessment of your roof, flashing, vents, gutters, downspouts, and fascia boards. We look for missing or damaged shingles, soft decking, improper gutter pitch, leaks, rust, hail or wind impact, and signs of interior moisture. You’ll receive a written report with photos, repair or replacement recommendations, and an itemized estimate—all at no cost or obligation.
Do I need to be home while the inspection is being done?
It’s not mandatory, but we recommend someone be available to grant access and discuss any concerns. If you can’t be home, we can still perform the inspection as long as we have permission to access the property. We’ll email or text you the findings and schedule a follow-up call to review them in detail.
How quickly can you replace my gutters after the inspection?
Most standard gutter replacement projects in Ducktown are scheduled within one week of your approval. Once on-site, a typical single-family home takes 4–6 hours for removal and installation. Larger or multi-story homes may take up to two days. We’ll confirm a precise timeline in your proposal and keep you updated if weather delays occur.
What gutter materials and styles do you offer?
We fabricate seamless aluminum, copper, and steel gutters on-site in 5-inch K-style, 6-inch K-style, and half-round profiles. Colors range from classic white to over 30 baked-on enamel finishes that match most Ducktown HOA guidelines. We also install leaf guards, splash blocks, and oversized downspouts to improve water flow and reduce maintenance.
Can you help me file an insurance claim for storm-related roof or gutter damage?
Yes. If your roof or gutters were damaged by hail, high winds, or fallen debris, we can document the damage, meet with your adjuster, and provide the scope of work needed for a successful claim. Our team is familiar with Tennessee insurance requirements and will guide you through every step at no additional charge.
What warranties do you provide on new gutters and roofing work?
All gutter replacements include a 20-year manufacturer’s finish warranty and our 5-year workmanship guarantee. For roof repairs and replacements, we offer manufacturer warranties of 25 years to lifetime (depending on shingle type) plus our 10-year labor warranty. Should any defect covered by these warranties appear, we will repair or replace the affected areas at no cost to you.