Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Delano
When the storm clouds clear over Delano, homeowners choose HEP because they know our industry-leading warranties safeguard more than shingles—they protect peace of mind. From the first inspection to the final nail, every roof replacement is backed by craftsmanship guarantees that outlast standard manufacturer coverage, and our responsive local team stands ready if you ever need us. With transparent pricing, drone-assisted assessments, and clean-site protocols, we turn what could be a stressful project into a streamlined, neighbor-friendly experience.
HEP’s commitment doesn’t end when the last crew truck pulls away. Our transferable warranties add resale value to your home, while annual checkups help your new roof perform like day one for decades. Whether hail has taken its toll or you’re simply ready for a curb-appeal upgrade, trust the Delano professionals who replace roofs once—and warranty them right.
FAQs
What makes your roof replacement warranties industry-leading in Delano?
Our warranties combine an extended manufacturer coverage with our own 10-year, no-leak workmanship guarantee—one of the longest in Kern County. This dual protection means that the roofing materials are covered against factory defects for up to 50 years, while our labor warranty assures you that any installation-related issue will be fixed at no cost. We also register every warranty with the manufacturer on your behalf, ensuring you receive full, non-prorated coverage from day one.
How long does the workmanship warranty protect my new roof?
We provide a 10-year workmanship warranty on every full roof replacement. If a leak, flashing failure, or ventilation problem occurs due to our installation within that period, we will repair it free of charge—including labor, disposal, and materials. Because we are certified by Owens Corning and GAF, our workmanship warranty can be extended to 25 years when you choose their premium systems, giving you unmatched peace of mind in Delano’s hot summers and occasional winter storms.
Are the shingle manufacturer warranties transferable if I sell my home?
Yes. Both our Owens Corning Platinum Protection and GAF Golden Pledge warranties are fully transferable once during the life of the roof. You simply notify the manufacturer within 60 days of closing, pay a small transfer fee (usually under $200), and the new homeowner receives the remaining material and workmanship coverage. This added value can increase your home’s resale appeal in Delano’s competitive housing market.
What factors could void my roofing warranty?
Most warranty claims are denied because of improper maintenance, third-party alterations, or storm damage that is not promptly addressed. To keep your coverage intact, you should: (1) schedule an annual roof inspection with us, (2) avoid installing satellite dishes or solar panels without our approval, (3) keep gutters clear, and (4) submit a claim within 30 days of noticing a problem. Acts of nature such as earthquakes, wind speeds above the warranty limit, or hail over 1" in diameter are excluded but may be covered by your homeowner’s insurance.
How do I file a warranty claim if I notice an issue with my roof?
Call our Delano office or submit a claim request on our website. We will inspect the roof within 48 hours, document the issue, and determine whether it falls under our workmanship guarantee or the manufacturer’s warranty. If it is a manufacturer defect, we handle all the paperwork, photos, and shingle samples required for approval. Most claims are resolved within two weeks, and you will not pay a service fee for covered repairs.
Do you offer any additional protection beyond the standard manufacturer warranty?
Yes. For homeowners who want the highest level of security, we offer our "Lifetime TotalCare" package. This includes free annual roof tune-ups, priority storm-response service, and an optional 20-year algae-resistant shingle upgrade. It also extends debris removal and tear-off coverage for the life of the roofing system. Because we are a local, family-owned contractor with over 30 years in Delano, you can count on us to honor these commitments long after the installation is complete.