- HEP Roofing
- Industry-leading Warranties

Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Deer Lodge
When storms roll across Deer Lodge, homeowners deserve more than ordinary shingles—they deserve the confidence that comes from HEP’s industry-leading warranties. Our certified crews install premium materials to the exact specifications of the manufacturer, then back every project with protection that can outlast the very roof we lay down. From labor guarantees that cover the smallest nail to transferable lifetime coverage that boosts resale value, we make sure every customer feels the power of peace-of-mind roofing.
That commitment is why locals call our approach “roofing done right.” We inspect, document, and photograph every phase of installation, giving you a digital record that proves your home meets or exceeds code. Even years later, if a storm tests your roof, you’ll have a direct line to our 24/7 service team and a warranty that actually means something—no fine print, no finger-pointing, just fast solutions.
Choose HEP and join thousands of Deer Lodge neighbors who trust us to keep their families dry, their investment secure, and their curb appeal sharp. Quality craftsmanship, transparent communication, and the region’s strongest warranties—that’s roofing done right you can rely on for decades.
FAQs
What makes your roofing warranties “industry-leading”?
Our warranties combine a 50-year non-prorated manufacturer’s material warranty with a 25-year workmanship guarantee—both backed by fully licensed, insured, and factory-certified installers. That means you’re protected against defects in the shingles themselves and any installation-related issues for decades, giving you the longest, most comprehensive coverage available in Deer Lodge.
How long do your standard and extended warranties last?
• Standard Warranty: Lifetime coverage on materials (non-prorated for the first 10 years) and a 10-year workmanship guarantee. • Extended Warranty (most popular): 50 years of 100 % material replacement, plus 25 years of workmanship coverage that is non-prorated for the full term. • Optional Upgrade: A 15-year algae-resistance add-on and 130 mph wind rider can be bundled at a discounted rate when purchased at the time of installation.
What exactly is covered—and what is not?
Covered: manufacturing defects in shingles, underlayments, ridge vents, flashing, and accessory components; leaks caused by installation errors; labor, tear-off, disposal, and re-installation costs during the covered period. Not Covered: damage from hail larger than 1.75 in., tornadoes, earthquakes, fire, acts of vandalism, or neglect (e.g., clogged gutters, foot traffic damage). Ice-dam-related leaks are covered only if our recommended ice-and-water shield was installed in the affected area.
Will the warranty transfer if I sell my home in Deer Lodge?
Yes. Both the manufacturer and workmanship portions are transferable once within the first 15 years at no cost. Simply notify us and the shingle manufacturer in writing within 60 days of closing so we can update the registration. The remaining term transfers in full—no reduction or re-proration—giving potential buyers additional peace of mind and increasing your home’s resale value.
What maintenance do I need to perform to keep the warranty valid?
1. Inspect your roof visually from the ground twice a year and after major storms. 2. Keep gutters and downspouts clear to prevent water backup. 3. Trim tree branches so they remain at least 6 ft away from the roof surface. 4. Have a certified roofing professional (that’s us!) perform a documented annual inspection and minor tune-up if needed. 5. Do not allow other trades (satellite, HVAC) to penetrate the roof without our approval. Following these simple steps ensures full warranty protection.
How do I file a warranty claim, and how quickly will you respond?
Call our dedicated warranty hotline at (406) 555-ROOF or submit the online claim form 24/7. You’ll receive a confirmation email immediately and a live follow-up call within one business day. A factory-certified technician will be onsite within 72 hours (24 hours for active leaks) to inspect, document findings, and complete most warrantable repairs on the spot. All approved claims are completed at no cost to you—materials, labor, and disposal included.