Photo-documented Assessment
Photo-documented Assessment | Roof Repair | Roofing | Decatur
When hail, high winds, or simply the passage of time threaten your Decatur home, HEP’s photo-documented assessment turns guesswork into clarity. Our certified inspectors climb every slope and valley, capturing high-resolution images that reveal hidden leaks, missing shingles, and storm damage you may never notice from the ground. Within hours, you receive a digital report packed with annotated photos and transparent recommendations, so you can make confident decisions about roof repair without climbing a ladder yourself.
From the first snapshot to the final shingle, HEP pairs visual proof with craftsmanship backed by decades of experience in North Alabama. Insurance adjusters appreciate the clear evidence, homeowners appreciate the honest pricing, and everyone appreciates how quickly a secure, good-looking roof goes back to doing its job—protecting what matters most.
FAQs
What is a photo-documented roof assessment and how does it benefit me?
A photo-documented assessment is a professional roof inspection in which our technician photographs every section of your roof, flashing, vents, and drainage areas. Each image is time-stamped, geo-tagged, and accompanied by written notes that describe the condition of the materials and any damage found. The photos give you visual proof of the roof’s state, making it easier to understand recommended repairs, compare before-and-after conditions, and maintain an objective record for future reference or property resale.
How quickly can you inspect my roof in Decatur, and how long does the assessment take?
In most cases we can schedule an on-site visit within 24–48 hours of your call. A standard residential roof assessment takes about 60–90 minutes, depending on roof size, pitch, and accessibility. After the site visit, we compile the photo report and deliver it—usually within the same business day—so you can make decisions without delay.
Will the photo documentation help with my insurance claim for storm or hail damage?
Yes. Insurers often require visual evidence to verify when and where damage occurred. Our high-resolution, date-stamped photos clearly show impact points, lifted shingles, granule loss, and other storm-related issues. We organize the images in a report that aligns with common insurance adjuster checklists, increasing the likelihood of a smooth claim approval and reducing disputes about the extent or cause of the damage.
What kinds of roof issues can your photo assessment identify?
Our inspection identifies a wide range of problems, including missing or cracked shingles, hail bruising, wind uplift, flashing separation, chimney or skylight leaks, gutter blockage, deteriorated sealant, soft decking spots, and early signs of mold or rot. The photo series highlights both obvious damage and subtle wear patterns so small issues can be corrected before they lead to costly leaks.
How much does a photo-documented roof assessment cost, and am I obligated to purchase repairs?
For homeowners in the greater Decatur area, we charge a flat fee of $149 for a complete photo-documented assessment. That fee is waived if you choose us to perform any recommended repair work exceeding $1,000. You are under no obligation to hire us for repairs—the report is yours to keep and share with any contractor or insurer you prefer.
What happens after I receive the photo-documented report?
Along with the report, you’ll get a prioritized repair list and transparent pricing for each item. We review the findings with you, answer questions, and discuss repair or maintenance options that fit your budget and timeline. If immediate repairs are needed, we can often schedule work within 3–5 business days. If your roof only needs minor maintenance, we’ll outline a preventive care plan to extend its life and help you avoid emergencies.